Experis UK
ServiceNow Test Analyst
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ServiceNow Test Analyst (SC Cleared)
Clearance: Active SC Clearance
Location: Preston, UK (Hybrid - 70% remote / 30% onsite)
Inside IR35: £400.00 - £440.00
Our Client is hiring for a reputed client and is looking for a ServiceNow Test Analyst to help ensure service transition is delivered with confidence. This is a short-term contract where your testing governance, readiness activities, and stakeholder leadership will directly support successful operational handover.
What You'll Be Doing
- Support ServiceNow ITSM testing across key processes including Incident, Major Incident, Problem, Change, Request, Knowledge and CMDB management
- Help drive Service Transition activities, including Operational Readiness Reviews (ORR), readiness assessments and Early Life Support (ELS) support
- Develop and govern test strategies and test plans, supporting Verification & Validation (V&V) across cross-functional teams
- Facilitate workshops and lead Test Readiness Reviews (TRR)
- Manage stakeholders and contribute to governance forums and boards
- Coordinate delivery and readiness outcomes across multiple teams, including supplier coordination
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What You'll Bring
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- Experience working within SIAM/OI environments and supporting ServiceNow ITSM processes
- Confidence working across cross-functional teams, keeping delivery moving and readiness clear
- Strong workshop facilitation and stakeholder management skills
- Flexibility to support additional workstreams as the programme evolves (e.g., OAT / XP)
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