AgileSource Ltd
ServiceNow UI Portal Designer
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We are seeking an experienced ServiceNow UI Portal Designer to support the design and delivery of a new ServiceNow portal.
3 Month Contract (Rolling)
£400 - £425 P.D (Inside IR35)
1 Day Per Week - London
ASAP Start
This is an initial 3-month contract with the potential for extension. The successful consultant will have a proven track record of designing high-quality, user-centric ServiceNow portals and be capable of adding value from day one in a client-facing environment.
Key Responsibilities
- Lead the UI/UX design of a new ServiceNow portal.
- Create intuitive, accessible, and user-centred portal experiences.
- Work closely with stakeholders to understand user needs and business requirements.
- Develop wireframes, prototypes, and design concepts.
- Ensure designs align with ServiceNow best practices and platform capabilities.
- Collaborate with ServiceNow developers and wider delivery teams to support successful implementation.
- Provide recommendations on portal structure, navigation, and user journeys.
- Facilitate design workshops and stakeholder discussions where required.
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Essential Experience
- Extensive experience designing ServiceNow portals and user interfaces.
- Strong understanding of UX/UI principles, user-centred design methodologies, and accessibility standards.
- Proven experience delivering ServiceNow portal projects within complex enterprise environments.
- Ability to translate business requirements into intuitive and engaging user experiences.
- Experience producing wireframes, prototypes, and other design artefacts.
- Excellent stakeholder management and communication skills.
- Ability to work independently and deliver value from the outset.
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Desirable Experience
- Experience with Employee Centre, Service Portal, or other ServiceNow front-end technologies.
- Familiarity with accessibility best practices and digital service design standards.
- Experience working within regulated or large-scale organisational environments.
Contract Details
- Contract Length: Initial 3 months (extension potential)
- Location: Primarily remote
- On-Site Requirement: Occasional attendance, potentially one day per week
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