Acorn Engineering Limited
Services and Operations Coordinator
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Service and Operations Coordinator
Slough
Summary
At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.
About The Role
Are you highly organised, proactive, and passionate about delivering excellent support in a fast-paced environment?
We are looking for a Service & Operations Coordinator to join our growing team and play a key role in ensuring the smooth day-to-day running of our service and operational activities. This is a Temp to Perm contract.
This is a varied position offering exposure to multiple areas of the business, where no two days are the same. You will work closely with operational teams, engineers, subcontractors, and clients, helping to coordinate activities, maintain compliance documentation, and support the delivery of exceptional customer service.
Package & Benefits
- Location: Slough
- Salary: up to £2800
- Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm) on rotation
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Company Benefits
- 25 days holiday - plus bank holidays
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Scottish Widow pension
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
- Employee refer-a-friend scheme
- Employee Recognition Scheme
Key Responsibilities
- Provide administrative and operational support to service and operations teams.
- Act as a professional first point of contact for visitors and incoming calls.
- Manage and maintain client documentation, compliance records, and operational paperwork.
- Coordinate subcontractor administration, including certification management and site visit arrangements.
- Support engineers with ordering tools, booking goods received, and organising supplies.
- Issue and monitor documentation required before works commence.
- Assist with invoice administration and internal approval processes.
- Maintain accurate records across internal systems and client portals.
- Produce reports and support service improvement initiatives.
- Work collaboratively across departments to support business objectives and service delivery.
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About You
We are looking for a motivated and organised individual who can confidently manage multiple priorities while maintaining a high level of accuracy and professionalism.
You will ideally have:
- Previous experience in an administrative, coordination, or operational support role.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Good working knowledge of Microsoft Word, Excel, and Outlook.
- A proactive approach with the ability to work independently and as part of a team.
- Experience within a maintenance, engineering, or service-led environment would be preferable.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
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