Dorset HealthCare University NHS Foundation Trust
Sexual Health Service Administrator
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About the Role
We are looking for a full-time Sexual Health Service Administrator to join the team at Sexual Health Dorset, supporting the delivery of a professional, confidential and patient-focused sexual health service across Dorset.
Responsibilities
- To provide comprehensive administrative support to the sexual health service.
- To support the Team Lead and Clinical Lead Nurse to ensure effective delivery of the sexual health service.
- To be a point of contact for the sexual health team and external agencies.
- To be the first point of contact for patients wishing to make appointments or enquiries and deal with appropriately.
- Resolve any patient issues locally, escalating to the Admin team lead or Lead Clinical Nurse as appropriate.
- Ensure a friendly, courteous, and efficient service is consistently provided to patients.
- Maintain effective working relationships internal and external to the Trust including NHS and non-NHS organisations.
- Assist in the maintenance of accurate patient information on the sexual health patient record system, including inputting of referrals, scanning in relevant documents and completing data quality checking.
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Requirements
- The post holder will be mainly office based and have contact with the public through a range of medium including face to face.
- Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
- Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Following a review of our pre-employment checking process, with immediate effect the Trust has made the decision to no longer accept DBS checking and clearance through the DBS Update Service.
About the Employer
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
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Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Contact Information
For further details / informal visits contact:
- Name: Amy Dixon
- Job title: Admin Team Lead
- Email address: amy.dixon8@nhs.net
- Telephone number: 01202858168
Available Mon-Fri 8am-2.45pm
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