City of York Council
Shared Housing and Floating Support Worker
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Shared Housing and Floating Support Worker
We have an exciting job opportunity for the position of Shared Housing and Floating Support Worker working within the CYC Housing Options and Support Service. We are looking to recruit a committed and enthusiastic person to provide high-quality support to all customers living in City Of York Council's Shared Housing Scheme and customers who are living in their own tenancies in the community.
Shared Housing
Shared Housing is resettlement supported accommodation for single homeless people/rough sleepers, who are moving through the Resettlement process, providing accommodation and support to assist people to move on into independent accommodation.
From there, the workers offer floating support to those who have successfully moved into their own tenancies, supporting them to maintain their own accommodation, or to those who are living in their own accommodation but are experiencing housing difficulties.
Role Description
Working as part of a team, the successful applicant will provide a well-maintained and responsive accommodation project to customers who are homeless and need supported housing and will oversee the daily operation within these accommodations.
You will provide appropriate formal 1-1 Resettlement support and emotional and practical support to people accessing and living in the service, or to those living in the community in their own tenancies, many of whom are vulnerable and under a high level of stress. Therefore, the successful applicant will have good interpersonal skills and understand issues people face when homeless, rough sleeping, or at risk of losing their accommodation.
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You will be capable of working on your own initiative and will be able to work in partnership with other services/agencies to support people such as social care, mental health, drug and alcohol services, probation, and police, etc.
Experience and Skills
Experience of working with homeless people or supported accommodation and that applicants understand the issues surrounding the client groups is desirable.
You will need to be able to demonstrate that you are sympathetic, firm, and able to show resilience and cope in situations which can be stressful as well as rewarding.
The successful applicant will take responsibility while on duty for ensuring the accommodation is kept in good repair in all matters of health and safety. And offer support both formal casework support and informal support to the customers living in or working with the service.
The successful applicant will offer a safe and supportive environment and work as part of a multi-disciplined team, and contribute to the running of the accommodation supporting the supervisor and manager in service delivery, including supporting a caseload of customers, reporting repairs, rents, cleaning, health and safety, etc.
The successful applicant will be part of a team of support workers; the role requires a flexible and understanding approach in what is sometimes a very challenging but rewarding environment.
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The Shared Housing and Floating Support Team are a central part of the city's strategy to reduce and eradicate rough sleeping.
Job Details
This post is not suitable as a job share opportunity.
City of York Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives, and a reward package which recognizes your contribution. We can offer flexible working practices, community engagement and volunteer activities, and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards, and savings.
Contact Information
For Further Information or An Informal Discussion Please Contact
Elliot Partridge (Shared Housing and Floating Support Manager) at Elliot.partridge@york.gov.uk or on 01904 551095
OR
Tim Carroll (Service Manager) at tim.carroll@york.gov.uk or on 01904 554124
Application Deadline
Closing date: Wednesday 19 August 2025 at 12 midnight
Interview date: Week commencing Monday 7 September 2023
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