Who We Are

Join Network Rail! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team—you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.

About The Role

Shared Services Administrator [Data Changes]

• Contract type: 6-month secondment opportunity. Please note there may be the potential for this opportunity to be extended or become permanent in the future, subject to business requirements.
• Location: Manchester Square One
• Salary: Band 6 - £25,409.00 pro rata to reflect contract terms
• Closing date: Wednesday 2nd September 2026 - please note this role will close early in the event of a high number of applications.

Main Responsibilities

• Deliver a right-first-time administration service across the team, ensuring the accurate and timely processing of employee lifecycle activities. This includes onboarding new starters, managing internal transfers, processing employee terminations, administering flexible working requests, handling personal data changes, and carrying out a range of other administrative tasks that directly impact employee pay and records.
• Deliver quality administrative outputs to prevent rework. Deliver the compliance to the administration of internal processes.
• Consistently apply administration duties within your function.
• Take personal ownership for the activities allocated, be aware of related measures and work with others to achieve these key performance indicators within your shared service team.
• Undertake administrative tasks and certify that the team has adequate support to undertake other duties.
• Update and maintain information held within the shared service centre, certify that when updating records on databases that the information you are entering is up to date and accurate.
• Operate within the pre-agreed control framework, demonstrate a control mindset. Continually review the local framework for adherence, where gaps are identified take personal ownership to define, socialise and embed improvements within shared services. Work with all parties to reduce risk and the cost of control within your team and the wider centre.
• Develop/continually improve relations with key stakeholders, play your part in embedding a customer-centric culture where all team members consider the impact on customers and their future requirements.
• Support the Network Rail better day everyday initiative by highlighting areas of potential improvement at the daily/weekly focus groups.
• Work with others to support a culture of operational responsibility where individuals take personal ownership for delivery.