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Sonata Software

SharePoint & Exchange Customer Engineer

United Kingdom
Posted about 12 hours ago
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SharePoint & Exchange Customer Engineer

Role Overview

We are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises.

The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration, and hybrid solutions, along with Exchange administration and hybrid messaging support.

Key Responsibilities

SharePoint

  • Design, administer, and support enterprise SharePoint Online and SharePoint On-Premises environments.
  • Provide expertise in SharePoint Architecture and Topology.
  • Manage SharePoint Service Applications, authentication, permissions, and configurations.
  • Troubleshoot complex SharePoint infrastructure and application issues.
  • Perform SharePoint patching, upgrades, and version migrations.
  • Manage and maintain enterprise SharePoint Server environments.
  • Design and support SharePoint Hybrid solutions.
  • Plan and execute migrations from SharePoint On-Premises to SharePoint Online.
  • Support enterprise SharePoint scaling, performance, and availability.
  • Develop and support SharePoint Disaster Recovery solutions.
  • Manage sites, lists, libraries, permissions, and other SharePoint components.
  • Provide technical assessments, workshops, training, and expert guidance to customers.
  • Support Microsoft 365 and SharePoint modernization initiatives.
  • Act as a senior technical resource for complex customer environments.

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Exchange

  • Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online.
  • Design, implement, and maintain Exchange Hybrid environments.
  • Configure and troubleshoot Hybrid Configuration Wizard (HCW), hybrid mail flow, and secure mail routing.
  • Manage DAG, mailbox databases, transport services, connectors, certificates, and virtual directories.
  • Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access, and authentication issues.
  • Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups, and Microsoft 365 Groups.
  • Configure mail flow rules, retention, archiving, and compliance policies.
  • Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
  • Support Exchange migrations between On-Premises and Exchange Online.
  • Manage SPF, DKIM, and DMARC configurations.
  • Use PowerShell / Exchange Management Shell for administration and automation.

Required Technical Skills

SharePoint

  • SharePoint Online
  • SharePoint On-Premises
  • SharePoint Architecture / Topology
  • SharePoint Service Applications
  • SharePoint Troubleshooting
  • SharePoint Authentication
  • SharePoint Hybrid
  • SharePoint Online Migration
  • SharePoint Server Upgrades & Patching
  • Enterprise SharePoint Administration
  • SharePoint Disaster Recovery
  • SharePoint Performance & Scaling
  • Microsoft 365

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Exchange

  • Exchange Online
  • Exchange Server 2016/2019/SE
  • Exchange Hybrid
  • Hybrid Configuration Wizard (HCW)
  • Database Availability Groups (DAG)
  • Mail Flow / SMTP
  • Autodiscover
  • Exchange Connectors
  • Exchange Online Protection
  • Microsoft Defender for Office 365
  • SPF / DKIM / DMARC
  • Exchange Migration
  • PowerShell

Identity & Infrastructure

  • Active Directory
  • Microsoft Entra ID / Azure AD
  • Azure AD Connect
  • Hybrid Identity
  • High Availability
  • Disaster Recovery

Candidate Requirements

  • 15–20 years of overall IT experience
  • Strong hands-on enterprise SharePoint expertise
  • Strong experience across both SharePoint Online and SharePoint On-Premises
  • Solid Exchange Online and Exchange On-Premises experience
  • Proven experience with SharePoint and Exchange Hybrid environments
  • Active SC Security Clearance
  • Excellent English communication skills
  • Strong customer-facing, technical writing, presentation, and training skills
  • Experience working in enterprise/customer environments
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Skills

SharePoint Online
SharePoint On-Premises
Exchange Online
Exchange Server
Hybrid Configuration Wizard
SharePoint Architecture
Exchange Hybrid
PowerShell
Microsoft Entra ID
Active Directory
Disaster Recovery
Microsoft 365
Database Availability Groups
Mail Flow
SPF/DKIM/DMARC
SC Security Clearance

Location

United Kingdom

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