Swansea Council for Voluntary Service (SwanseaCVS)
Shelter Cymru - Advice Online Manager (AOL)
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Advice Online Manager (AOL)
Location: Flexible with a minimum of 1 day per week working in the office (offices based in Cardiff, Swansea, Rhyl, Felinheli, and Wrexham).
Salary: £33,739 per annum (pro rata) - £20,243pa
Contract: Permanent (subject to continued funding)
Hours: 21 hours per week
Shelter Cymru helps thousands of people each year across Wales who are affected by the housing emergency by offering free, confidential, and independent advice.
Shelter Cymru is looking for an Advice Online manager.
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You will manage and develop Shelter Cymru’s Advice Online (AOL) information resource as an effective homelessness prevention tool. This will include managing the AOL team as well as leading continually improvements in design and content in response to feedback and changing technology, aimed at ensuring the accuracy of, and increasing the usability and effectiveness of, the resource.
Responsibilities:
- Manage and develop the AOL information resource
- Lead improvements in design and content
- Ensure accuracy and effectiveness of the resource
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Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. They particularly welcome applications from Black, Asian, and Minority Ethnic people who are currently under-represented within their workforce.
Closing date: 10am 19th October 2026
Interview date: 4th November 2026
Published: 2nd October, 2026
Author: Clare Pilborough
Click here for more information and to apply
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