London Borough of Camden
Sheltered Housing Manager
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Salary: £38,923 - £43,749
Grade: Level 3 Zone 1
Location: 5 Pancras Square, N1C 4AG
Contract Type: Permanent x 4
Hours: Full Time (36 hours)
Closing Date: Sunday 16^th August 2026 at 23:59
About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. You will be based in the Housing Management division, within Sheltered Housing. The service is responsible for managing Sheltered Housing Tenants and you will report into Sheltered Housing Team Leader.
About the role
To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by identifying, enabling and meeting the necessary housing and support needs. To assess, review and respond to ongoing support and housing needs of sheltered housing tenants appropriately. The role will develop and maintain constructive relationships with sheltered tenants, carers, partners, service providers and any one from the wider community that is involved with the sheltered schemes and tenants.
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.
We are looking for a compassionate, proactive and customer-focused individual who is passionate about supporting older people and vulnerable adults to live independently and thrive within their communities. You will have experience of working with older people or vulnerable adults in either a paid or voluntary capacity and understand the importance of delivering services that place residents at the heart of everything you do.
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You will have a good understanding of safeguarding principles and how they apply within a sheltered housing environment. Knowledge of welfare benefits and the ability to support residents in maximising their income where appropriate will be an advantage. You will be committed to promoting equality, diversity and inclusion, recognising and responding to the needs of residents from a wide range of ethnic, cultural and social backgrounds.
You will be confident working on your own initiative, managing a varied workload and balancing competing priorities, while responding appropriately to emergencies and unforeseen situations in line with agreed procedures. You will also demonstrate a strong commitment to health and safety, ensuring that residents live in a safe and supportive environment.
How To Apply
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.
We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser:
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
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Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.
An anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
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