Essex County Council
Sheltered Housing Officer – Castle Point Borough Council
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About The Role
Sheltered Housing Officer - Castle Point Borough Council
Castle Point Borough Council
Permanent, Full Time
£31,022 up to £33,143 per annum
Location: Castle Point
Closing Date: 18th August 2026
Castle Point Borough Council is seeking to appoint a dedicated and compassionate Sheltered Housing Officer, to deliver a resident focused, data led, performance driven service. We’d like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role.
Key Responsibilities
- Manage the day-to-day operations of a sheltered housing scheme
- Conduct tenant inductions, daily welfare checks, and maintain support plans
- Ensure health and safety compliance, including fire safety and telecare systems
- Liaise with external agencies to coordinate tenant support and social activities
- Promote independence while fostering community cohesion
- Respond to safeguarding concerns and maintain accurate records
- Participate in an emergency out-of-hours rota
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
We are looking for someone who:
- Communicates clearly and empathetically with older and vulnerable people
- Has experience of working or caring for vulnerable or older people and those living with long term disability
- Works independently and remains calm under pressure
- Has IT skills and is confident using Microsoft Office
- Demonstrates excellent customer service and relationship-building skills
- Has experience in sheltered housing or similar environments
- Understands safeguarding and assistive technologies like telecare
- Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
- Holds a valid driving licence and has access to transport with business insurance
Not only is this a great role for the right candidate but you also get some great benefits including:
- 27 days Annual leave
- FREE Gym membership
- Membership of the Local Government pension scheme
- Eye test vouchers
- Professional learning development opportunities
- Staff discounts
- Employee Assistance Programme
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For an informal discussion regarding this role, please contact Linda Whiteside (Senior Sheltered Housing Officer) at LWhiteside@castelpoint.gov.uk
The successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Our values: Trust, Respect, Improving and Learning, and Customer Focus
Castle Point Borough Council is an Equal Opportunities Employer.
Essex County Council are delighted to be advertising the role of Sheltered Housing Officer on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE.
How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website here. Please note any applications submitted via the Working for Essex ‘apply’ button will be advised to reapply via the Castle Point Borough Council website here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills