WMJobs
Sheltered Living Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Warwick District Council
Independent Living
Sheltered Living Officer
£26,824 - £28,598 per annum
37 hours per week on a shift rota
Permanent Post
Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work.
We achieve our goals by recruiting and retaining motivated, empowered, and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.
We offer the rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply).
People like you
We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.
Warwick District Council is looking for a dedicated Sheltered Living Officer to join our Independent Living team. This rewarding role involves working directly with residents across our sheltered living complexes and designated accommodation, helping them maintain their independence, sustain their tenancies, and access the services and support they need.
You will:
- Build trusted relationships with residents
- Provide practical advice and assistance
- Undertake wellbeing and support assessments
- Carry out health and safety inspections
- Coordinate repairs
- Respond to emergency Lifeline telecare activations
- Work closely with colleagues, contractors, statutory agencies, charities, and support organisations to achieve positive outcomes for customers
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a varied and highly rewarding role where no two days are the same. You will be responsible for ensuring our sheltered living environments remain safe and welcoming, maintaining accurate customer records, supporting resident engagement activities and meetings, and acting as an advocate for some of the Council's most vulnerable tenants. The role requires excellent communication skills, sound judgement, resilience, and the ability to work independently whilst managing a busy and diverse workload.
We're looking for someone educated to A Level standard (or equivalent) with at least three years' experience delivering customer-focused services and a minimum of two years' experience working with older and/or vulnerable people. You'll have outstanding customer service skills, strong organisational abilities, excellent record keeping and IT skills, and the confidence to make decisions and solve problems independently. Experience of organising community or resident activities would be advantageous. The post involves working at weekends on a rota.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In return, you'll join a supportive team committed to making a genuine difference to people's lives every day. This role offers the opportunity to develop your skills, work closely with local communities, and play a key part in helping residents remain safe, independent, and connected.
We are committed to safeguarding and promoting the welfare of children, young people, and adults and expect all staff and volunteers to share this commitment.
Please note this post is subject to an Enhanced Disclosure and Barring Service Check with Adult Barring List.
The post is based at our offices and sheltered living complexes within Warwick District and is not suitable for home or hybrid working.
If you have any questions or wish to have an informal discussion about the post, please contact Isis Poitrasson, Independent Living Manager on 01926 958959 or email isis.poitrasson@warwickdc.gov.uk
Closing date: 13/08/2026
Interview date: 20/08/2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills