Nottingham Trent University
SHIELD Administrator
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SHIELD Administrator (Maternity Cover)
Salary- £25,470 - £26,583 per annum (pro rata)
Part-time 22 hours per week (Core hours: 11am-3pm) Fixed term until May 2027
About The Role
SHIELD is a psychological coaching service that provides Psychology students with applied, work-based experience embedded within their degree, while widening access to support for young people at risk of disengaging from education.
As SHIELD Administrator, you will play a vital role in the smooth day-to-day running of the SHIELD clinic. This is a varied, people-focused role offering a range of responsibilities. You will,
- Oversee key administrative processes, including managing diaries to organise training, onboarding Psychology students, managing referrals using a range of software in accordance with GDPR legislation and supporting SHIELD supervisors during the service's operational hours,
- Work closely with the SHIELD Manager, and liaise with partner schools to ensure all paperwork and information are in place ahead of delivery, ensuring sessions run efficiently and effectively,
- Act as a key point of contact for SHIELD, maintaining strong relationships with students, staff, and external partners, and ensuring clear communication across the service,
- Support the collection and analysis of data, contributing to reports that demonstrate SHIELD’s impact to a wide range of stakeholders, helping to inform ongoing service improvement.
This role would suit someone who is highly organised and enjoys working with people. You will be a calm and professional presence, able to manage competing priorities, communicate clearly, and provide effective support in a busy environment. If you are a strong listener, problem-solver, and motivated by making a real difference, you will thrive in this role. The role requires working during SHIELD’s core service hours of 11am–3pm, with a suggested working pattern of 11AM–3:30PM on Monday to Thursday and 11AM–3PM on Friday. We will still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. An enhanced DBS certificate is essential for this role.
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Interview Date: Monday 10 August 2026.
About Us
NTU Psychology is recognised nationally and internationally for delivering theoretically informed and applied research. Within the UK we are the largest provider of full-time undergraduate degrees in psychology. Our pre-covid NSS scores for overall satisfaction was above 90% for eight years and since covid have been ahead of the sector average and sector benchmarks. We provide a learning experience of the highest quality to our students and pride ourselves as being at the forefront of sector innovations in teaching and learning. As a department we have co-written the introductory Essential Psychology textbook for SAGE, recently completing the 4th edition.
Our excellence is recognised internationally, with the recent QS 2023 World University rankings, putting us in the top 150 departments for psychology worldwide. At NTU Psychology we are committed to quality, diversity and inclusion and have achieved Athena SWAN recognition at the department level. You will be joining a very large, lively, diverse, collegiate and ambitious team. Colleagues in the department have a range of backgrounds, spanning most areas of psychology, which is reflected in the range of our research groups and our course portfolio.
For any informal queries about the role or the team, please contact Vimbai Mutimutema (SHIELD Manager) at vimbai.mutimutema@ntu.ac.uk
About NTU SHIELD
NTU SHIELD is an innovative psychological coaching service that combines student development with meaningful community impact. Since launching in 2023, SHIELD has supported over 250 young learners and provided placement opportunities for up to 400 Psychology students.
At the heart of SHIELD is a dynamic, people-focused environment where strong organisation, clear communication and thoughtful support are essential. Psychology students deliver structured coaching to young people aged 10–14, supporting re-engagement with education while gaining real, hands-on experience beyond the classroom.
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This dual-impact model supports student growth while providing early intervention for young people, creating a rewarding and purposeful environment to be part of.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
Safeguarding Statement
Nottingham Trent University is committed to safeguarding and promoting the welfare of young people and expects all colleagues to share this commitment.
If you are successful, you will be required to undertake an enhanced application and a Disclosure and Barring Service (DBS) check. The post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 requiring any spent convictions to be declared. Any information you provide will be treated in confidence and only used when considering your suitability for the post. Before you apply we recommend you ensure you are able to supply the documentation listed on the DBS website
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