Twinings
Shift Manager

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Application Deadline: 16 July 2022
Department: Andover Supply Centre
Location: Andover
Compensation: Competitive salary + Benefits
Description
Great People Work Here
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
In return, we offer a unique package of employee benefits that help you to be at your best, at work and at home - to show just how much we value you. This role will offer you the freedom to act and the tools to aim high.
The 12 month fixed term contract Supply Coach is a key role within the Supply Centre Manufacturing Operations and is integral to delivering our Supply Centre aims. This will be achieved by growing and engaging our teams through effective communication, recognising and building on the teams’ strengths and demonstrating genuine care for people and their development. In addition, the role will be a positive advocate of change.
As a key communicator for ASC Andover Supply Centre the role will provide clarity on our direction and vision and through focussed support and development of individuals in a shift environment, the Supply Coach will build an autonomous team to deliver safe, premium quality products to customers on time and at minimum cost.
Key Responsibilities
The Supply Coach is a role model for the team and will instil pride in the brand through building team engagement, growing trust and integrity and helping the team to make great decisions. In addition to:
- Demonstrating role positive role modelling and setting high personal standards for the team to be inspired by.
- Monitor and evaluate sign off documentation for audit compliance during the shift.
- Conducting quality investigations and raising and investigating quality non-conformances where required.
- Facilitating and developing ideas from team to improve processes that can support the needs of the business to drive performance and reduce costs.
- Completing monthly 1-2-1 meetings with each team member to support development needs, understand individual’s aspirations and feedback on performance gaps and behaviours.
- Building good peer relationships to maximise opportunities to support others throughout the Supply function aligning to T-Shaped behaviours.
- Responsible for team delivery of efficiency OEE and other performance targets.
- Planning labour effectively by Identifying gaps and work with peers to ensure optimum planning of labour and skills available to meet demand.
- Promotion of Health, Safety and Environmental ownership, through effective engagement of team in HS&E activities, management of area “Safety learning opportunities at work” (SLOWs) identifying opportunities to eliminate or mitigate risk and escalation.
- Ensuring administrative and people management duties are carried out in an accurate and timely manner in relation to absence management to include investigations and disciplinary process.
- Supporting the lean approach and enable the team to drive waste reduction across ASC.
- Supporting recruitment, selection and induction of new ASC team members to ensure they are aligned to our values and behaviours.
- Effective escalation of proportionate issues to Supply Lead in a timely manner and with relevant detail.
- Ensuring stock accuracy and stock transactions are completed on time and in full by ensuring the team is equipped and encouraged to make the right decisions though effective coaching.
- Reducing waste within area by ensuring standards and targets are achieved through effective coaching and providing clarity to the team.
- Complying with statutory standards and ABF Policies.
- Undertaking any other reasonable duties within the scope, purpose and remit of the role as agreed with management.
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Skills, Knowledge, and Expertise
- An experienced people leader; with a proven track record of delivering improvements and achieving challenging goals.
- Experienced in delivering effective coaching to develop your teams’ skills and confidence.
- Experienced in using and/ or implementing Continuous Improvement and Lean techniques such as 5S, problem solving, Standardized Work, Visual Management.
- Qualified to NQV or a vocational equivalent.
- Experienced in FMCG and ideally hold a IOSH Qualification.
- An effective communicator with the ability to create engaging relationships at all levels.
- Exceptionally organised with the ability to work on several tasks and projects concurrently.
- Inquisitive with the drive to seek opportunities to improve.
Benefits
- Competitive Monthly bonus scheme
- Development and training program with the opportunity to earn more based on increased skill level
- Onsite Restaurant with free tea, coffee and fruit and discounted food options
- Onsite Staff shop and online staff discounts
- Free onsite parking
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
If you think this role sounds like your cup of tea, we’d love to hear from you. Please apply below.
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