Network Rail
Shift Station Manager
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Who We Are
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.
About The Role
You will be responsible for leading and managing the station team to deliver a safe, secure and welcoming environment, ensuring full compliance with operational, safety and security standards. This includes acting as a visible role model and mentor, supporting colleague development through performance monitoring and competency assessment, and maintaining high standards of customer service. You will lead emergency, evacuation and incident responses, manage security risks, oversee station inspections, and ensure all legislative, industry and company health, safety and environmental requirements are met.
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Working closely with internal and external stakeholders, including route teams, train and freight operating companies, contractors and retail partners, you will maintain station facilities and services in line with Station Access Agreements. You will manage staff resources and rosters, implement contingency plans within budget, oversee contractor compliance and risk assessments, and carry out non-technical checks of works in progress to ensure landlord conditions are met. Through effective collaboration, planning and assurance, you will play a key role in improving safety, preventing criminal activity and enhancing the overall customer experience at the station.
This is a Full-Time Permanent
Salary - £43,588
Grade - Band 4.C (Managed Station Contract)
Here Are a Few Of The Benefits We Offer
- Generous annual leave entitlement
- Choice of pension schemes
- Discounted leisure train travel for you and your family
- 75% subsidy on Rail and Underground season tickets
- Private Healthcare
- 5 days paid volunteer or carers leave
- My Benefits platform - giving national and local discounts on retailers, gym membership and more
Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know-we'll do our best to assist you.
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For help with the recruitment process, please contact North West & Central Resourcing
PLEASE NOTE - all offers of employment are conditional upon satisfactory completion of pre-employment checks: Click here for more information.
Essential
Your experience and skills
- Ability to lead, manage and develop people *
- Ability to attain rules and regulations level 2 competency *
- Ability to gain appropriate assessor competence *
- Ability to gain Station Incident Officer *
- Ability to gain safety management qualification IOSH/NEBOSH *
- Able to demonstrate decision making skills, assertiveness
- Understanding of customer needs and requirements
- Able to demonstrate organising and planning skills
- Previous safety management experience
- Ability to attain Person Responsible for Fire Safety *
- Attain First Aid at Work*
Desirable
- Understanding financial systems and budgets
- Commercial awareness
- IT skills in relation to report writing, corporate IM packages
- General understanding in business improvement processes
- General understanding of railway industry structure and responsibility
- Ability to engage in employee relation issues
- Previous customer service experience
- Experience in accident investigation
*denotes post holder must attain relevant competency prior to carrying out activity
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