AbBaltis
Shipping Administrator
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About the Role
We are looking for a proactive, organised and detail-focused Shipping Administrator to join our team on a full time basis, on site (at Kent Science Park). This is a hands-on role where you will play an important part in ensuring our domestic and international shipments are prepared accurately, dispatched on time and tracked through to delivery.
You will be responsible for coordinating shipping documentation, supporting customs requirements and keeping shipment information accurate and up to date. Alongside shipping responsibilities, you will provide general administrative and onsite office support.
We are looking for someone who is flexible, willing to learn and committed to continuous improvement. You should enjoy working in a fast-paced environment, be comfortable adapting to changing priorities and take pride in finding ways to make processes more efficient and effective.
Salary: £14.5 per hour subject to regular reviews.
Main Responsibilities and Duties
- Prepare shipping labels and all required documentation for domestic and international shipments.
- Generate accurate commercial invoices based on shipment volumes to support smooth customs clearance.
- Prepare country-specific customs documentation, including FDA Letters, Certificates of Origin and other relevant documents.
- Monitor and track shipments daily, proactively identifying and escalating any delays or issues.
- Create sample and order sheets, Certificates of Analysis (CoAs), packing lists and other documentation required to ensure accurate and timely shipments.
- Coordinate with couriers, internal teams and other relevant parties to ensure shipments are dispatched and delivered efficiently.
- Maintain accurate shipping records and ensure all relevant information is up to date.
- Provide onsite office support, including answering incoming calls and directing messages and enquiries appropriately.
- Carry out general administrative duties to support shipping and wider office operations.
- Follow established processes and procedures while identifying opportunities to improve efficiency, accuracy and service.
- Support the team with additional administrative and operational tasks as required.
Candidate Requirements
We are looking for someone who is reliable, proactive and takes ownership of their work, with a genuine interest in developing their skills and contributing to the wider team.
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Essential:
- At least 2 years' relevant professional experience, ideally within shipping, logistics, transport, administration or a similar operational environment.
- Strong organisational skills and excellent attention to detail.
- Confident managing multiple tasks and competing priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Good problem-solving skills and the ability to resolve issues proactively.
- A flexible and adaptable approach, with the ability to respond positively to changing priorities.
- A willingness to learn new systems, processes and regulations.
- A continuous improvement mindset, with the ability to identify opportunities to improve processes and ways of working.
- Strong IT and administrative skills.
- A collaborative team player who is willing to support colleagues when required.
- High level of accuracy and accountability, particularly when working with shipping and customs documentation.
What We Value
Beyond experience, we are looking for someone who demonstrates:
- Ownership – you take responsibility for your work and follow tasks through to completion.
- Continuous improvement – you look for better, faster and more effective ways of working.
- Flexibility – you are comfortable adapting to changing priorities and supporting the wider team.
- Curiosity – you are willing to learn, ask questions and develop your knowledge.
- Attention to detail – you understand that accuracy is essential when dealing with shipments, documentation and customs requirements.
- Teamwork – you communicate openly and contribute positively to the team.
- Reliability – you can be trusted to manage important tasks and meet deadlines.
About Us
AbBaltis is a dynamic and forward-thinking life science company experiencing rapid growth in the IVD and Biotech industry. Our primary focus lies in the global distribution of disease state plasma and serum, making a significant impact on the advancement of medical research and development. We take immense pride in our people-oriented approach, fostering a work environment that thrives on diversity, collaboration, innovation, and excellence.
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AbBaltis’ success stems from the exceptional individuals who make up our team. We are a group of A-players who possess a deep passion for their work and a commitment to driving positive change in the world of life sciences. Our team members embody our core values of integrity, dedication, and continuous learning.
Putting People First
Diversity is a core aspect of our company culture. We believe that by embracing and celebrating diversity, we can create an inclusive environment where every individual feels valued and respected. Our team is proud to be international, with members working from various parts of the world, including South Africa and Lithuania. Additionally, we are actively working towards becoming a visa sponsorship business, which will enable us to support and sponsor our overseas employees who are working within the UK. This step further exemplifies our dedication to fostering diversity and ensuring that talented individuals from all over the world have the opportunity to contribute to the growth and success of our organization.
Employee wellbeing is paramount to us at AbBaltis. We understand that a healthy work-life balance is essential for personal growth and overall job satisfaction. Therefore, we prioritise providing comprehensive support systems and resources to ensure the wellbeing of our employees. From bespoke flexible work arrangements, team building activities, employee benefit packages, to wellness workshops, we strive to create an environment where individuals can thrive both personally and professionally.
Employee Benefits
- Comprehensive benefits package available after 3 months of service.
- Paid confidential therapy and mental wellbeing support sessions.
- Healthcare coverage for employees and one nominated family member (UK-based or local equivalent).
- Group Life Assurance for added financial security.
- £100 annual book allowance to support learning and development.
- Extra paid day off on your birthday.
- Two additional paid leave days each year:
- Duvet Day – for rest and recharge.
- Admin Day – for personal errands and appointments.
- Additional annual leave day awarded after 2 years of service.
- Five extra paid sick days per year after 2 years of service.
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