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Just Custom

Shopify Store Expert

Loughborough
Posted about 14 hours ago
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Company Description

Just Custom is a UK-based supplier specializing in personalized sporting equipment stickers, clothing, and accessories. The company focuses on helping teams, clubs, and individual athletes express their identity through custom-designed products. Just Custom combines quality materials with tailored designs to meet the branding needs of a wide range of sports. The business values creativity, reliability, and customer satisfaction, offering a collaborative environment for people who enjoy sports and design. Team members contribute directly to a growing brand with a niche focus in the sports personalization market.

Role Description

The Shopify Store Expert is a part-time, on-site role based in Loughborough, responsible for managing and optimizing Just Custom’s Shopify storefront. Day-to-day tasks include:

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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  • Updating product listings
  • Managing collections
  • Improving site navigation
  • Ensuring accurate pricing, descriptions, and images
  • Monitoring store performance
  • Implementing basic SEO best practices
  • Coordinating online promotions in line with marketing campaigns

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The role involves handling customer inquiries related to online orders, supporting the order fulfillment process, and collaborating with the production and retail teams to ensure a smooth customer experience. This position also requires maintaining organized workflows, documenting processes, and providing basic training to colleagues on Shopify features and tools.

Qualifications

  • Strong Communication and Customer Service skills, with the ability to respond clearly and professionally to online and in-person inquiries.
  • Retail Sales and Organization Skills to manage product listings, support sales activities, and keep store operations structured and efficient.
  • Training skills to guide team members on using Shopify, following procedures, and adopting best practices for online store management.
  • Experience with Shopify store setup, configuration, and ongoing maintenance, including themes, apps, and basic troubleshooting.
  • Understanding of e-commerce fundamentals, including order processing, inventory management, and payment gateways.
  • Basic knowledge of digital marketing or SEO practices related to online retail is beneficial.
  • Comfort working on-site in Loughborough and collaborating with a small, hands-on team in a sports-focused environment.
  • Prior experience in retail, e-commerce, or sports-related businesses is an advantage.
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Location

Loughborough, England, United Kingdom

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