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Shopping Centre Manager / Operations Manager
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Opportunity for a Shopping Centre Manager
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.
About the Role
As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.
Responsibilities
- Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.
- Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.
- Developing strong relationships with retailers, tenants, contractors, and key stakeholders.
- Managing service charge budgets and monitoring operational costs.
- Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.
- Overseeing facilities management contracts and monitoring contractor performance.
- Maintaining high standards across centre presentation, cleanliness, and customer experience.
- Supporting operational delivery of marketing activities, events, and community initiatives.
- Working with senior stakeholders to support the commercial success of the centre.
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Requirements
- Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
- Prior experience managing a shopping centre, retail destination, or large commercial property environment.
- Experience leading operational teams and managing facilities-related activities.
- Strong knowledge of health and safety, compliance, and risk management requirements.
- Background managing service charge budgets and external contractor relationships.
- Strong understanding of shopping centre operations and stakeholder management.
- A proactive approach with strong organisational and problem-solving skills.
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Benefits
- Competitive Salary range of GBP 70,000 - GBP 90,000
- 25 days holiday.
- Opportunity to manage a leading shopping centre within an established property group.
- Supportive working environment with opportunities for career development.
Important Information
We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR, please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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