B&Q
Showroom Advisor
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Showroom Advisor
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues
About the Role
B&Q believes anyone can improve their home to make life better. As a Showroom Advisor, you will help customers bring their boldest kitchen and bathroom ideas to life. You'll recommend the right finance, products, and installation options, use software to produce inspirational designs, and support customers from idea to delivery.
What You'll Do
- Ask questions and explore possibilities to recommend the right finance, products, and installation options.
- Use software to produce inspirational designs that bring customer projects to life.
- Coordinate multiple projects and support customers virtually and face-to-face.
- Take customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
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What We Need
- Great at using technology.
- Brilliant communication and relationship-building skills.
- Motivated by targets and confident in converting designs into sales.
- Work well as part of a team and are a good problem-solver with a keen eye for design.
- Flexible to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for Me
- Be part of a great team where you'll be valued for who you are.
- Access to a range of networks that represent colleagues and allies, helping to continue to put diversity and inclusion at the heart of our business.
- A range of benefits to help you be at your best and feel well, including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.
- Generous breaks to ensure you're refreshed and able to perform at your best.
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If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme, please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
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