Pooky Lighting
Showroom Assistant
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Showroom Assistant
Hosting Customers within the Showroom, assisting them in their product decisions and design projects
Location: Barnwood, Gloucester, UK
Hours: 36.75 per week, Thursday to Monday, 9:00 AM–6:00 PM; Saturday, 10:00 AM–5:00 PM; Sunday, 11:00 AM–4:00 PM
Salary: £24,300 - £25,100
Benefits: Bonus scheme, retail discounts, salary sacrifice initiative, health cash plan, and annual summer and winter workplace events.
Showroom Responsibilities
- Greeting customers and making sure they are always looked after (this includes making teas/coffees etc).
- Making sure the sample wall is always replenished.
- Help keeping the products/showroom clean and dust-free, assist changing displays where required making sure the showroom is looking fresh.
- Straightening shades and making sure all lamps have bulbs.
- Assisting with customer service when needed (emails and phones).
- Make sure all products are labelled, and prices are all correct.
- Assisting with replenishing seconds showroom and labeling each product with the correct discount based on the damage and guidance.
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The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
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Skills
- Customer Service
- Relationship building
- Organisation
- Time management
- Communication
- Methodical and accurate
- Problem solving
- Numeric literacy
Qualifications & Experience
- Retail or Showroom experience (5yrs preferably)
- Stakeholder management
- Interiors and/or lighting industry experience desirable
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