TWU-Center for Women Entrepreneurs
Showroom Management Trainee
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Do you have a passion for luxury retail sales? Do you enjoy interacting with people and building relationships? Are you eager to develop into a successful business leader?
If so, then we’d like you to join our team as a Showroom Management Trainee.
About The Program
The Showroom Management Trainee program is a multi-year program aimed at attracting, developing, and retaining world-class showroom leaders. During this program, trainees will function as showroom design & sales consultants while progressively developing the skills required to manage personnel performance, showroom operations, and financial results. Trainees will deliver exceptional customer experience while learning to lead a sales team, manage assets, and support showroom profitability in alignment with Company policies and procedures.
As a Trainee, You Will
- Build customer relationships, achieve sales goals, generate sales opportunities, prepare quotes and bids, and complete showroom transactions in accordance with company policies and procedures.
- Grow and retain an established customer base while developing new business opportunities through prospecting, outside sales, networking, and community involvement.
- Develop a deep understanding of product knowledge and solutions to confidently recommend the right products and deliver exceptional customer experience.
- Assist customers with showroom selections and provide profitable solutions that meet their project needs.
- Visit customer offices, job sites, and industry events to strengthen relationships and generate sales opportunities.
- Support and develop skills in recruiting, training, coaching, and leading showroom sales personnel.
- Establish and track sales goals, customer activity, and business development initiatives.
- Analyze sales performance and financial reports to identify opportunities to increase sales, profitability, and operational efficiency.
- Build strong customer, vendor, and teammate relationships that drive long-term business growth.
- Maintain customer records, sales plans, call reports, and appointment schedules.
- Support accounts receivable collection efforts and communicate potential credit risks to management.
- Conduct business in accordance with company policies, safety requirements, and ethical standards.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
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About You
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- College degree (preferred) or 2+ years of luxury retail sales management.
- Experience in customer service, sales, showroom sales, or contractor sales preferred.
- Able to drive for company business. As a company business driver, you must:
- Be at least 18 years old.
- Possess a proper and valid driver’s license.
- Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
Our Ideal Candidate Will Also
- Be willing and able to travel regularly within the assigned market (a must).
- Possess a demonstrated interest in sales leadership and business management.
- Possess excellent customer service, communication, listening, and relationship-building skills.
- Be able to prospect, develop, and retain customers.
- Have knowledge of and interest in kitchen and bathroom design trends and showroom selling techniques.
- Take initiative and demonstrate leadership qualities and potential including the ability to positively influence others.
- Be able to analyze customer and financial data to support business decisions.
- Possess strong personal sales skills and the ability to support team sales performance.
- Be proficient with CRM systems and Microsoft Office software (Outlook, Word, Excel).
- Be able to learn how to use and operate the applicable computer hardware and software systems (Solar Eclipse, Mincron) used to process orders.
- Have a strong work ethic and demonstrate integrity, organization, and accountability.
- Be able to build and maintain strong working relationships with customers, teammates, vendors and co-workers.
- Possess the drive required to continually identify and pursue new customers and to increase market share and profitability of each assigned account.
- Ability to communicate effectively in both written and spoken English.
- Ability to perform accurate mathematical calculations using whole numbers, fractions, decimals, and percentages.
- Have flexible availability and be able to work weekends and varied schedules.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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