Ocee & Four Design
Showroom Manager
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About the Role
We are seeking a confident, customer-focused professional with a flair for interior layout and experience in planning commercial spaces. In this role, you will oversee the smooth day-to-day operation of our busy London showroom on Old Street in Clerkenwell and play a key part in delivering an outstanding customer experience. Your ability to combine strong organizational skills with creative space planning will be essential to supporting our clients and team effectively.
Responsibilities
- Welcoming and hosting clients, designers, and visitors, creating a warm and professional environment.
- Showroom tours demonstrating suitable products in line with clients' requirements.
- Coordinating showroom activities, including client appointments, product demos, and design consultations.
- Supporting event planning and execution (launches, presentations, workshops, etc.).
- Maintaining the visual appearance and cleanliness of the showroom to a high standard to ensure a fresh, vibrant space is maintained.
- Sample fabric library maintenance.
- Marketing collateral maintenance.
- Liaising with the sales and marketing teams to support promotional activities and showroom events.
- Responsible for showroom maintenance, liaising with the landlord as required.
- Creating sales reports for the team.
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Ideal Candidates
- Proven experience in showroom, retail, hospitality, or interior design environment both commercial and/or residential would be an advantage.
- Knowledge of the furniture market/industry.
- Strong interpersonal and communication skills; confident engaging with design-savvy clients.
- Highly organized with excellent attention to detail.
- A proactive, solution-oriented mindset.
- A design or interiors background is an advantage.
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Performance Indicators
- The Showroom reflects our brand, values, and supporting collaboration.
- You have friendliness and we see effective usability of the space.
- You are giving great customer service.
- You are maximizing sales opportunities.
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