Artisan Timber & Flooring Ltd
showroom sales executive
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Company Description
Artisan Timber & Flooring Ltd is a specialist retailer focused on high-quality timber and flooring products for residential and commercial customers. The company offers a curated range of materials, finishes, and styles to meet diverse design and performance needs. Team members work closely with customers to provide knowledgeable advice and practical solutions for flooring projects of all sizes. The showroom environment is designed to be welcoming and informative, supporting both professional tradespeople and homeowners. The company values customer service, product expertise, and a collaborative approach to sales.
Role Description
This full-time on-site role is based in Aston Clinton and centres on delivering an engaging showroom experience for customers. The showroom sales executive will:
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- Greet visitors
- Understand their needs
- Guide them through suitable timber and flooring options, explaining product features, benefits, and pricing
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Daily tasks include:
- Preparing quotations
- Processing orders
- Updating product displays
- Ensuring the showroom is clean, organized, and well-presented
The role involves coordinating with suppliers and internal teams to:
- Check stock availability
- Arrange deliveries
- Follow up on customer inquiries
The showroom sales executive will also:
- Support basic administrative duties
- Handle phone and email queries
- Contribute to sales targets through consistent, professional customer service
Qualifications
- Demonstrated customer-facing experience in retail, showroom, or sales environments, with the ability to build rapport and trust.
- Strong communication and interpersonal skills, including clear spoken and written English and active listening abilities.
- Good numerical and IT skills, including comfort with POS systems, email, and standard office software.
- Organizational and time-management skills to handle multiple customers, follow-ups, and administrative tasks efficiently.
- Interest in or experience with building materials, timber, flooring, or home improvement products is highly beneficial.
- Ability to work on-site in Aston Clinton, including some weekend or peak-period hours as required.
- Proactive, reliable, and professional approach, with a focus on delivering a high standard of customer service.
- Previous sales experience and a valid driver’s license are advantageous but not essential.
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