Science Museum Group
Site Assistant (18-month FTC)
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Are you a practical, people person who loves keeping things running smoothly?
About us
The Science Museum Group is the world's leading group of science museums - home to the Science Museum in London, the Science and Industry Museum in Manchester, the National Science and Media Museum in Bradford, Locomotion in Shildon and the National Railway Museum in York. Together we share a mission to inspire futures, caring for world-class collections and welcoming millions of visitors every year.
This exciting role is based at the vast Science and Innovation Park in Wroughton, working with the commercial and operations teams that manage the day-to-day functioning of the site, playing a pivotal role in delivering the growth of the Park.
The Park is a 545-acre multi-use site in the stunning Wiltshire countryside, and a vital part of the Science Museum Group's work. At its heart is the Hawking Building, our world-class collection storage and access facility, where more than 400,000 objects - from microscope slides to railway carriages - and 1.5 million Library and Archives items are cared for and made accessible to the public. The building also welcomes around 15,000 visitors each year.
Beyond collections, the Park plays a key role in the Science Museum Group's commercial and sustainability ambitions. It supports cultural sector storage, provides space for research and development projects, generates renewable energy, and contributes to biodiversity through tree planting, wildflower meadows and new habitat creation - all within a unique landscape rich in wildlife.
About the role
The Site Assistant plays a key role in the day-to-day running of the Park, providing practical, hands-on support to help deliver events, operational projects and wider site activity smoothly and safely. Working closely with the Commercial Delivery Manager and site teams, you'll help plan, prepare and set up spaces for internal and external clients, coordinate logistics, and ensure work is completed to a high standard.
This is a varied, site-based role where no two days are the same. You may be moving, lifting and offloading items, welcoming clients, supporting event delivery, helping with photography for marketing, or contributing to planning sessions that shape future activity at the Park.
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Whatever the day holds, this is a collaborative, busy and engaging role for someone who enjoys being part of a dynamic team.
As a valued member of the team, you'll receive full training and development support, with opportunities to grow your career and take part in community activities such as our weekly running clubs and monthly quiz.
This is a 18-month fixed term contract, working 35 hours per week on site. As events are a key part of life at the Park, the role includes occasional cover for weekend and evening shifts. A full driving licence is essential, as you'll be driving our guests around the site as part of the role - a car is provided.
About you
We're keen to see applications from candidates who enjoy practical work, are great with people, and thrive on variety. This is a role where one day you might be driving guests around the Park, the next collecting deliveries or helping set up a space for an event - so we're looking for someone with plenty of get up and go, who's happy to muck in as part of a close-knit team and pick things up as they go along. You don't need to arrive knowing everything; full training and support will be provided, and much of your work will initially be guided by the team around you. What matters most is a positive, can-do attitude and a genuine commitment to great customer service.
You'll be comfortable engaging with a wide range of audiences - from visitors and VIPs to contractors and tenants - and comfortable switching between practical tasks and the administrative side of the role, such as record-keeping, check sheets and operational documents, using Microsoft Office tools including Word, Excel and Outlook. Good organisational skills, good attention to detail and the ability to prioritise in a busy environment will all serve you well here. Finally, given the scale and rural setting of the Science and Innovation Park, a valid UK driving licence is essential - you'll be driving guests around the site as part of the role, with a vehicle provided.
Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
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Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.
What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.
- Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
- Career growth. We offer enhanced support with personal and professional development.
- Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
- Healthcare cash plan. Digital health tools, gym discounts and cashback towards your everyday healthcare costs.
- All our colleagues can access an employee assistance programme and other wellbeing support.
- Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
- Enhanced contributory pension. To support you in saving for the future.
- Interest-free loans. When you need a little extra cash for life events or home improvements.
- Great discounts. Free entry to exhibitions, discounts in our shops and cafes, and access to other museums in the NMDC network.
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.
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