United Infrastructure Ltd
Site manager
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United Infrastructure
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our Company
Our company is split into two business areas:
Utility Infrastructure
Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure
Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement
At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
About The Role
We are seeking an experienced Disrepair Site Manager to oversee the delivery of disrepair and responsive repair works across our social housing contracts in East London.
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You will be responsible for managing a team of directly employed operatives and subcontractors, ensuring works are delivered safely, efficiently, on time and to the highest quality standards. The role requires excellent stakeholder management skills, including regular engagement with residents, clients and internal teams.
Key Responsibilities
- Promote and maintain the highest standards of Health & Safety, ensuring compliance with company policies and statutory regulations.
- Effectively manage a team of 10+ direct labour operatives and supply chain partners.
- Conduct regular site visits, quality inspections and post-work assessments to ensure works are completed to specification.
- Manage the delivery of disrepair works, ensuring contractual obligations, timescales and quality standards are consistently met.
- Monitor compliance, identifying and resolving issues promptly to minimise risk and ensure customer satisfaction.
- Liaise with residents throughout the works process, providing updates and ensuring any vulnerabilities or support requirements are appropriately addressed.
- Coordinate works using the company's works management system, working closely with planning, administration and commercial teams.
- Support subcontractors, suppliers and operatives to ensure smooth delivery and completion of works.
- Prepare and submit quotations using the National Housing Federation (NHF) Schedule of Rates, ensuring value for money and commercial accuracy.
- Manage works in progress (WIP), attending client meetings and providing regular performance updates to key stakeholders.
- Investigate and resolve technical issues, complaints and defects to achieve successful outcomes for residents and clients.
- Ensure all documentation, records and compliance requirements are maintained accurately and in a timely manner.
- Drive high levels of customer service, resident satisfaction and operational performance across all projects.
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Qualifications Required
- SMSTS or SSSTS
- Enhanced DBS
- Asbestos Awareness
- Experience working within social housing sector desirable
- CSCS
- First Aid
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
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