Bensons for Beds
Site Operations Supervisor
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Are you passionate about keeping things moving, creating operational excellence, and helping teams achieve their best? We are seeking an enthusiastic and highly organised individual who thrives in dynamic environments to join our site leadership team.
Site Transport and Operations Supervisor – Key Responsibilities for Operational Success
- Oversee and coordinate all site transport activities, ensuring vehicles, deliveries, and schedules run smoothly, efficiently, and safely
- Maintain effective communication with internal teams, third-party hauliers, and suppliers to facilitate timely, accurate dispatch and receipt of goods
- Proactively resolve daily transport and operational challenges, identifying improvements and implementing solutions to enhance performance
- Supervise and support site-based team members, promoting high standards and a culture of collaboration, safety, and wellbeing
- Monitor and analyse delivery metrics, site performance, and compliance with Health & Safety, quality, and environmental standards
- Assist with resource planning, including staff rotas and vehicle allocation, to meet fluctuating operational demands
- Ensure accurate completion, maintenance, and reporting of key operational records and documentation
- Support a safe and legally compliant Cross Dock and Transport operation
- Supporting the Cross Dock operations, operating plans, fleet, equipment, and resourcing levels meet demand
- Help to Manage driver hours in line with working time legislation
- Help to Organise service and maintenance of MHE and vehicles in line with legal requirements
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Driving Site Transport Excellence & Teamwork
- Demonstrable experience in site-based transport, operations, or logistics coordination, ideally within a fast-paced commercial environment
- Strong people skills; able to lead, motivate, and develop teams with empathy and fairness
- Excellent organisational and problem-solving abilities; proactive under pressure and adaptable to changing demands
- Confident communicator, able to build positive relationships with internal and external partners
- Comfortable interpreting performance data to drive continuous improvement and operational success
Person Attributes – Adaptability, Safety Focus, and Communication
- Adaptable and flexible in approach, comfortable supporting various site operations as needs change
- Keen awareness of Health & Safety, with a commitment to fostering a safe, inclusive, and respectful workplace
- Excellent attention to detail, taking pride in ensuring site presentation and operational standards are upheld
- Collaborative, open to feedback, and passionate about helping both people and processes improve
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Your Wellbeing, Career Growth, and Benefits
- Competitive salary and performance-based incentives
- Up to 50% colleague product discount
- Comprehensive health and wellbeing support, including Medicash cashback and Retail Trust membership
- Annual leave buy and sell scheme, with increased entitlement for long service
- Pension scheme (Legal & General)* and Group Income Protection*
- Enhanced family leave policies*
- Ongoing learning and development, with opportunity for progression across our nationwide business
*(qualifying periods apply)
Belong at Work – Inclusion, Diversity, and Team Spirit
Everyone deserves respect and the chance to thrive at work. We proudly celebrate diversity, equity, and inclusion—welcoming applications from people of all backgrounds and identities. Bring your strengths to a collaborative, innovative team where you’ll be supported, valued, and empowered to develop your career. If you love bringing people together, solving challenges, and playing a key role in operational excellence, we’d be delighted to hear from you.
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