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Site Payment Analyst
Site Payments Analyst
About ICON
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with customers, patients, suppliers, and each other.
We are seeking a Site Payments Specialist to join our diverse and dynamic team.
The Site Payments Analyst is a detail-oriented individual who manages site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans, and regulations.
What You Will Be Doing
- Develops study-specific site and subject payment strategies in collaboration with Site Payment leadership and payment vendors
- Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
- Verifies that contracts, budgets, and participant travel & reimbursement requirements are accurately entered into the site payment system
- Reviews and approves site and patient payments and reimbursements, escalating issues to Site Payment leadership as needed
- Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
- Performs periodic quality controls (QCs) and reconciliation reviews of payment data
- Acts as a primary point of contact for investigational sites and internal stakeholders regarding payment-related queries
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Your Profile
- Solid understanding of clinical trial budgets required
- B.S. or Advanced Degree (or equivalent degree/experience as deemed by the Hiring Manager) with a minimum of 3 years of relevant work experience
- Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
- Proactive and communicative; strong ability to manage email effectively
- Customer-service oriented with excellent written and verbal communication skills
- Experience in analysing and working with large volumes of data
- Detail-oriented, with a proactive approach to identifying data discrepancies
Benefits & Employment Conditions
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits include:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes:
- Medical, dental, and vision coverage* (where applicable)
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
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*Note: Benefits may vary depending on role and location. Visit the [ICON Careers page](provided directly via official link) to explore all available benefits.
Inclusion & Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request via the official site: [Accessibility Support Link](provided if included).
ICON is an award-winning workplace where professionals work to make a meaningful impact on patients’ lives, being part of a world-class clinical research organisation. Join us in delivering life-changing breakthroughs through new medicines and medical devices—and contribute to a global industry leading the charge.
We foster a diverse and collaborative culture and are proud to conduct business sustainably and ethically, supporting the communities where we operate.
Register today to join our Talent Community and receive updates on roles matching your career aspirations.
Undecided? No perfect role yet? Explore all current openings via the ICON Careers Page or get in touch with our team.
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