Nuclear Restoration Services
Site Services Contract Manager
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Job Description
Are you a driven contract management professional who thrives on keeping complex operations running smoothly, safely, and efficiently? Do you enjoy bringing together multiple stakeholders, coordinating critical site services, and making a real impact on operational performance?
We're looking for a proactive and commercially minded Site Services Contract Manager to take ownership of a portfolio of site-based service contracts, ensuring seamless delivery, exceptional service standards, and ongoing value for money. This is a highly visible role where you'll collaborate with Asset Management, Engineering, Infrastructure teams, and key suppliers to optimise contract performance and support strategic business objectives.
If you're passionate about building strong supplier relationships, driving continuous improvement, and ensuring safe, compliant operations, this could be the perfect opportunity for you.
What will you be doing?
- You will lead and coordinate the delivery of all site service contracts, optimising CEMAR where possible, ensuring work is effectively planned, scheduled and delivered in partnership with internal stakeholders and suppliers.
- You’ll drive contract performance through robust administration, reporting, and communication, ensuring service levels consistently meet business expectations.
- You will Champion safety and compliance, ensuring all contracted services operate in line with statutory requirements and Asset Management strategies.
- Continuously review site service requirements, identifying opportunities to improve efficiency, maximise value for money, and deliver sustainable cost savings.
Who are we looking for?
- Strong planning, coordination, and stakeholder management skills, with the ability to build effective relationships across multiple teams and suppliers.
- Have commercial awareness with the ability to monitor performance, challenge costs and identify opportunities for service improvement and savings.
- Significant experience within Operations, Maintenance, Facilities Management, Engineering or Technical functions gained in a nuclear environment or a similarly regulated, high-hazard industry, with a strong understanding of site operations and service delivery.
- Proven knowledge and experience of maintenance and facilities management activities, including managing service contracts, work planning, scheduling, contract performance management, plant operations and the successful administration of NEC contracts.
- A strong understanding of regulatory, safety, and compliance requirements, including site licence conditions, CDM regulations, company procedures and statutory obligations, with a commitment to maintaining the highest standards of safety and operational excellence.
- Excellent communication, planning, and coordination skills, supported by experience using CAFM/CMMS systems, enabling you to manage multiple stakeholders, optimise service delivery and drive continuous improvement across site-based contracts.
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You will be:
- A relevant National Qualification Framework (NQF) level 4 (HNC) or level 5 (HND) / SCQF level 7 or 8 in relevant qualification or equivalent.
- Proven contract management experience, including working knowledge of NEC contracts and CEMAR, with the ability to effectively manage supplier performance and contractual obligations with detailed knowledge of practical procedures and systems, including Standards, MCPs, LSIs etc. (e.g. CDM regulations and site licence conditions, company safety procedures and rules and statutory requirements alongside a strong understanding of working safely and compliantly within a high-hazard, highly regulated operational environment.
- Substantial knowledge of the maintenance/FM aspects of nuclear and conventional plant as well as maintenance/FM planning and operations at nuclear sites, work scheduling and projects ongoing at the site.
- An understanding of the organisation, functions & projects on the site and off-site support with an appreciation for Company’s requirements related to plant modifications at nuclear sites.
- Have excellent planning and co-ordinating skills as well as communication skills to acquire and impart delivery information on term service contracts.
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It would be advantageous to have:
- A recognised project management qualification such as APMP or equivalent practical experience, enabling you to successfully coordinate and deliver complex work programmes.
- IOSH Managing Safely certification (or equivalent health and safety knowledge).
Ready to make a lasting impact?
If you're looking for a role where you can lead, influence, and deliver real results while developing your career, we'd love to hear from you. Apply today and become a vital part of a team that is committed to safety, innovation, and continuous improvement.
We offer a wide range of benefits - discover them all on our Careers website.
To learn more about NRS and the work we do, we invite you to explore our organisation by visiting Nuclear Restoration Services - GOV.UK. It’s a great way to discover our mission, our people, and the impact we deliver.
Important Information:
- Please note: All successful candidates will need to provide proof of identity, eligibility to work in the UK and employment/education history (typically covering the last 3–5 years) in line with NRS Baseline Security requirements. Some roles may also require full Security Clearance, which involves additional checks. For details, please refer to the Defence Business Services National Security Vetting (DBS NSV) guidance.
- At NRS, we value diversity and inclusion and encourage applications from underrepresented groups. We want to ensure you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application or interview process, please do not hesitate to let us know.
- We offer flexibility on base location for multi-site roles and are happy to discuss flexible working options.
- Please note that this vacancy may close earlier than the stated deadline should we receive a high volume of applications, so we encourage you to submit your application as soon as possible.
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