CBRE
Site Services Operator (Print and Mail)
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Site services operator (Print and mail) – London
Join our team at CBRE Global Workplace Solutions
We're seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment.
About The Role
As a Document Centre Multi-Skilled Operator, you will be responsible for:
- Managing incoming and outgoing mail, courier deliveries, and accountable items
- Logging, tracking, and ensuring secure delivery of all items within agreed timeframes
- Delivering mail across site and obtaining signatures where required
- Producing print, copy, and scanning jobs to client specifications (colour and mono)
- Completing print finishing tasks such as binding and laminating
- Coordinating off-site print production with third-party suppliers
- Monitoring workloads and ensuring all tasks are completed within agreed SLAs
- Maintaining accurate records and management information
- Ordering and managing stock and consumables
- Carrying out regular checks to ensure health & safety compliance
- Liaising directly with clients to understand and meet their requirements
- Working collaboratively as part of a team to achieve service targets
- Maintaining a professional and customer-focused approach at all times
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Requirements
- Previous experience within a mailroom, print room, or similar environment
- Working knowledge of:
- UK and international postal and courier services
- Track and trace systems
- Print production, scanning, and finishing methods
- Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams)
- Strong organisational and time management skills
- Excellent communication and customer service skills
- Ability to work both independently and as part of a team
- Proactive and solution-focused approach
- Ability to work under pressure and meet deadlines
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What We Offer
- Competitive salary and benefits package
- Opportunity to work with a leading global provider of workplace solutions
- Supportive and collaborative team environment
- Opportunities for development across print, logistics, and workplace services
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