Betsi Cadwaladr University Health Board
Site Specialty Manager
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Job Overview
We are looking for a motivated and capable operational leader to join our Integrated Health Community (Conwy & Denbighshire) as a Band 7 Site Speciality Manager.
This is a key role supporting a diverse and high-profile portfolio. Areas of focus will include Sexual Health, the Sexual Assault Referral Centre (SARC), Termination of Pregnancy services and the metabolic bone service, alongside wider responsibilities across the service. You will also play an important role in supporting the Royal Alexandra Hospital Management Team, including work linked to the ongoing capital development.
This is an opportunity for someone who is confident working in a fast-paced environment and who wants to make a real difference. You will play a central role in strengthening performance, improving patient pathways and ensuring services are safe, effective and able to demonstrate their impact.
Working closely with clinical and operational colleagues, you will help shape how services are delivered now and in the future. This role would suit someone who enjoys problem solving, leading change and working collaboratively to improve outcomes for patients.
Main duties of the job
You will take a lead role in the day to day operational management of services, ensuring they run effectively while driving forward continuous improvement.
A key part of the role will be strengthening performance management. You will monitor delivery against targets, identify areas for improvement and lead actions to improve access, flow and performance. You will ensure that services can demonstrate their activity, outcomes and impact.
You will work with clinical teams and partners to review and improve patient pathways, reducing delays and supporting more efficient and patient-focused ways of working. This will include identifying opportunities for innovation and helping to turn ideas into practical improvements.
The role also includes a strong focus on governance and risk. You will identify risks, ensure they are assessed and managed appropriately, and support culture of safety, learning and continuous improvement.
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Alongside this, you will support effective use of resources, contribute to financial management and ensure that staffing and capacity are aligned to demand. You will also provide clear and reliable information to support decision making at service and organisational level.
This role requires someone who can combine strong operational grip with a focus on improvement, working collaboratively with teams to deliver high quality, sustainable services.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated to degree / diploma level or equivalent experience
- Educated to Master’s degree level or equivalent experience
Desirable criteria
- Management or professional qualification
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Knowledge
Essential Criteria
- Comprehensive understanding of performance targets
- Knowledge of Intermediate Care & Specialist Medicine services (including Community Hospitals) and challenges faced by division
Desirable criteria
- Knowledge of information systems
Personal
Essential Criteria
- Committed to a culture of continuous improvement
- Ability to create effective working relationships with clinical staff and to build teams
Desirable criteria
- Ability to communicate in Welsh
- Evidence of continuing professional development
Experience
Essential criteria
- Experience of working with multi disciplinary teams and across divisions and departments
- Experience of developing service plans and capital bids that reflect service needs
- Experience of budget management
- Experience of developing services and implementing change to meet performance targets
- Experience of preparing and presenting information to clinical staff to influence, change and inform decisions
- Experience of managing teams, undertaking recruitment, managing performance and sickness and disciplinary issues
- Experience of managing Admin & Clerical staff
- Awareness of external drivers for change
Desirable criteria
- Experience of leading clinical teams to deliver change
- Experience of working with multi-disciplinary teams
- Experience of participating in consultant job plan reviews
- Experience of working with local partnerships
- Experience of benchmarking services and introducing change as a result
- Experience of delivering cost efficiencies
Skills
Essential criteria
- Ability to communicate effectively with all levels of an organisation and external partners
- Able to initiate / respond positively to change and has the ability to learn from the experience
- Ability to analyse and interpret complex information
- Ability to prioritise workload in an operational environment
- Working knowledge of Microsoft word and excel
- Demonstrable leadership skills
- Good report writing skills and presentation skills
Desirable criteria
- Sound negotiation and influencing skills
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Skills
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