Novus Property Solutions
Site Supervisor (Responsive Repairs)
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Based: Bristol office, with regular site travel across Hampshire, Dorset, Somerset, Bristol & Avon, Gloucestershire, and Oxfordshire. This is mainly an office-based role, working Monday to Friday, 39 hours per week.
We’re pleased to be recruiting for a Site Supervisor to support a long-term Responsive Repairs Social Housing contract. This is a great opportunity to join Novus to help us deliver high-quality responsive repairs and void works across tenanted properties.
Working with us as a Site Supervisor, you’ll be part of a committed and ambitious business that invests in its people and provides opportunities to develop and progress. Your role will be varied and customer-focused, working alongside like-minded colleagues to deliver an excellent service in a secure, inclusive, and supportive environment.
You’ll be responsible for supervising trade colleagues and subcontractors, ensuring work is delivered safely, efficiently, on time, within budget, and to a high standard. A key part of the role will be supporting the team to deliver a quality service for our client, customers, and the wider communities we work in.
What’s in it for you?
- Attractive salary & benefits to suit you
- 27 days’ holiday plus bank holidays, with the option to buy or sell holidays
- Company pension scheme
- Fleet van and fuel card, or car allowance
- Discounted healthcare scheme, high street and lifestyle discounts, a paid volunteering day each year, length of service awards, and more
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An Outline Of Your Responsibilities As a Site Supervisor
- Ensure site activities comply with Health & Safety regulations, legislation, and Novus policies and procedures, including training, risk assessments, audits, and record keeping
- Support the reduction of work in progress through proactive planning and efficient ordering of materials and equipment
- Monitor and identify Health & Safety issues, resolving matters within the supervised team where appropriate and escalating when required
- Ensure quality delivery of works through regular auditing, supervision, and site checks
- Provide regular and timely feedback on the progress of works against targets to relevant operational, helpdesk, and commercial teams
- Oversee the completion of works to ensure they are delivered correctly, safely, and to the required quality standards
- Monitor day-to-day customer relationships, helping to resolve queries and maintain a positive service experience
- Provide information on site activities to support the Contracts Manager in progress meetings with clients and customers
- Support the Contracts Manager with people management activities in line with policies and procedures, including recruitment, training, capability, disciplinary, talent development, and succession planning
About You
- SSSTS or SMSTS qualified
- HSE three-day First Aid qualification would be desirable
- Experience of Social Housing tenanted works is essential
- An enthusiastic self-starter with confident communication skills
- People supervision and first-line management experience would be desirable
- Good working knowledge of relevant Health & Safety procedures
- Confident IT skills, including Microsoft Office and in-house systems
- Flexibility around working hours and a full UK driving licence
- This role will require a DBS check
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A Little Bit About Us
Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues across 19 locations in Great Britain. We combine local knowledge with national strength and, as a socially and environmentally responsible family-owned business with a rich 128-year heritage, we deliver bespoke services and solutions for a wide range of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.
At Novus Property Solutions, we value people and are committed to building an inclusive and diverse workplace where everyone can bring their full selves to work. We understand that people rarely meet every single requirement listed in a job advert, so we encourage you to apply even if you do not meet all the criteria or hold every qualification. You may be just who we are looking for, either in this role or another opportunity within our award-winning property maintenance business.
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