Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.

Training schedule
Business Administrator Level 3
Weekly Lakes College attendance

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail

About this employer

Vision
"Promoting excellence to enable all students to be happy and achieve their potential".

Aims

• To maintain the highest expectations for all our students and seek excellence in everything we do;
• To instil traditional values such as courtesy and consideration for others;
• To develop every child's talents and interests, and broaden their horizons;
• To provide outstanding academic, social, spiritual and cultural education;
• To maintain a varied and enriched curriculum to develop confident, creative, articulate and distinctive young people;
• To prepare students to be independent, resilient and life-long learners:
• To see learning through failure as essential for achieving success;
• To develop local, regional, national and international partnerships and constantly look for opportunities to extend learning;
• To encourage all parents to take an active interest in their child's education;
• To send into society level headed and compassionate young people who are a credit to themselves and the school.

Values
Excellence

• We believe that a happy and inspiring school community will lead to outstanding achievement in all areas of school life.
• Traditional values are important to us. We expect our students to be honest, respectful, considerate, caring, friendly and help others at all times.
• We believe in an inclusive community and focus on the needs of individuals. We expect students to respect the views and beliefs of others and demonstrate tolerance and understanding.

Aspiration

• Students should be excited, engaged and challenged in their learning. We recruit specialist teachers who are passionate, enthusiastic and have great imagination for communicating their subject.
• We believe taking responsibility is part of growing up. We expect students to have an outstanding attitude to learning and a desire to constantly improve.
• We believe students should question, think and take risks as part of the education process and work independently to prepare themselves fully for life after school.

Opportunity

• We expect exemplary behaviour both in and out of school. We recognise that our reputation helps open doors to opportunities for our students.
• We believe it is important to develop the whole person, building self-confidence and developing team working skills. One way we do this is through an outstanding programme of extra-curricular activities including sports, arts, clubs and societies.
• We are constantly looking to innovate. We expect students to be willing to get involved and try new things both within the school and the wider community.

https://www.keswick.cumbria.sch.uk/our-school/our-vision-values-and-aims (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Administrative Assistant.

Ask a question

The contact for this apprenticeship is:
LAKES COLLEGE - WEST CUMBRIA
Emma Teasdale
emmat@lcwc.ac.uk
07918408225

The reference code for this apprenticeship is VAC2000056719.

Apply now

Closes on Monday 18 January 2027
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