Chelmsford College
Skills Hub Admin Assistant Apprentice
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Vacancy | Skills Hub Admin Assistant Apprentice
Title
Skills Hub Admin Assistant Apprentice
Hours
37 hours per week
Salary
£15,435
Organisation
Chelmsford College
Closing Date
04/10/2026
Job Description
Download Job Description Document
Person Specification
Download Person Specification Document
Description
Start your career with Chelmsford College and help us create a great experience for our adult learners
Are you organised, friendly and keen to develop a career in administration and customer service?
We are looking for an enthusiastic Skills Hub Administration Assistant Apprentice to join our Apprenticeships and Adult Skills team and become an important part of the new Chelmsford College Skills Hub.
This is a fantastic opportunity to earn while you learn, developing practical skills and experience while working towards a recognised apprenticeship.
You don't need to be an experienced administrator. We are looking for someone with the right attitude, a willingness to learn and a genuine interest in helping people.
What will you be doing?
The Skills Hub will be a busy learning environment, supporting adults undertaking a range of courses and qualifications. As our Administration Assistant Apprentice, you will help ensure that everything runs smoothly behind the scenes and that learners and visitors receive a warm and professional welcome.
Working closely with the Skills Hub Manager and wider team, you will:
- Welcome learners, employers, visitors and partners to the Skills Hub.
- Help provide a friendly and professional reception service.
- Respond to routine telephone, email and face-to-face enquiries.
- Support learners through application and enrolment processes.
- Help maintain accurate learner records and documentation.
- Send joining instructions, course information and reminders to learners.
- Support the recording and monitoring of learner attendance.
- Prepare registers, learner packs, workbooks and programme materials.
- Help set up classrooms and learning spaces ready for courses.
- Make sure tutors have the resources and documentation they need.
- Support room bookings, meetings and Skills Hub events.
- Help maintain stationery and resource stocks.
- Provide general administrative support to the Skills Hub team.
- Learn how to use College systems, processes and procedures.
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These activities reflect the core operational responsibilities established for the apprenticeship role.
Who are we looking for?
We are much more interested in your potential and attitude than having lots of previous work experience.
You could be leaving school or college, looking for your first office-based role or simply interested in taking your career in a new direction.
You Will Be
- Friendly and approachable, with a positive attitude towards helping people.
- Organised, or keen to develop your organisational skills.
- Reliable and punctual.
- A good communicator, comfortable speaking with different people.
- Confident using basic digital technology and willing to learn new systems.
- Careful and accurate, particularly when handling information and documents.
- Helpful and team-focused, with a willingness to support colleagues.
- Proactive, willing to get involved and learn new things.
- Professional, understanding that some of the information you work with will be confidential.
- Committed to learning, with the motivation to successfully complete your apprenticeship.
Get help with your application
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Apply
If you would like to apply for employment within the Chelmsford College Group, please complete the online application form.
Online Application for Employment
PLEASE NOTE You may wish to download the example forms, and explanatory notes, using the link below in order to prepare the information you will be asked to submit. The online application process has to be completed in one go and without undue delay. In particular, you are advised to prepare your Supporting Statement of up to 4000 characters in another application before you start.
Download Application Pack
If you require help making your application please contact the Human Resource Department on 01245 293018 or email employment@chelmsford.ac.uk.
Contact
Please use the below contact details if you would like to contact us directly about employment opportunities.
Human Resource Department
Chelmsford College
Moulsham Street Campus
Chelmsford
CM2 0JQ
Tel: 01245 293018
Tel: 01245 490486 (24 hour answer phone)
Fax: 01245 266908
Please click link to email the Human Resource Department.
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