Serco Plc
Small Works Co-Ordinator | High Wycombe
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VIVO
About VIVO
Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive—whether reactive repairs or major projects—is completed safely and on time. Our four core values—open, caring, agile and collaborative—are at the heart of everything we do.
Current Vacancy: Small Works Coordinator
Location: High Wycombe, Bucks, HP14 4XE (with necessary travel to Brize Norton)
Contract: Full time, permanent
Working Hours: Monday to Friday, 8:00 AM to 5:00 PM
Salary:£30,000-£35,000 per year (dependent on experience)
About the Role
Why Your Work Matters
VIVO Defence Services is on a mission to deliver first-class infrastructure and housing services to the UK Defence sector with a brand-new 7-year contract supporting 27,000+ homes across the South of England. We’re growing, and we need a Small Works Coordinator to join our passionate, purpose-driven team in High Wycombe and Brize Norton.
Join a team that makes a real, meaningful difference—supporting military personnel, their families, and the wider community in the delivery of exceptional services.
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Responsibilities
In this role, you’ll coordinate small refurbishment and maintenance projects, from start to finish. You will:
- Manage project planning, progress monitoring, and stakeholder communication
- Raise purchase orders and process invoices
- Maintain accurate asset information within our CAFM system
- Engage with contractors, internal colleagues, and clients, responding to queries and resolving issues
- Ensure performance and progress reporting adheres to process and documentation standards
This is a fast-paced, collaborative role where organisation, accuracy, and effective communication are essential.
Requirements
Key Qualifications:
- Administrative experience (preferably in a multi-functional environment)
- Strong expertise in Microsoft 365 (Excel) and CAFM systems
- zweiterHandling complex queries and maintaining smooth information flow between teams
- Proactive in problem-solving, adaptability, and staying calm under pressure
- Experience in housing, property services, or property maintenance (desirable)
- Confidence in managing workload and working independently
Key Attributes:
- Take pride in quality and accuracy
- Builds trustworthy, constructive relationships
- Problem-oriented and thinks ahead
- Flexible, supportive, and inclusive mindset
- Preference for candidates with military or ex-military backgrounds
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Benefits
When you join VIVO, you gain:
- Up to 6% company pension scheme
- 25 days’ annual leave plus bank holidays
- Volunteer leave
- One paid professional subscription
- Life Assurance Policy provision
- Employee discount and reward schemes
- Interesting, varied role ideally suited to dedicated professionals
Plus, a company that values and invests in your career progression with training and development opportunities.
About Us
VIVO is a joint venture between Serco and EQUANS. During the recruitment process, information from your CV may be shared between these partners.
Our Commitment to Diversity
We’re proud to be a Disability Confident Leader, making reasonable adjustments where necessary. We actively encourage applications from a diverse candidate pool, ensuring inclusivity at every stage—from interview onward.
Flexible Working & Inclusivity
VIVO operates a hybrid work structure across many teams, and we’re open to discussions around any flexibility—so you can choose what suits you best.
Apply Now
This is your opportunity to be part of a team making a difference. Step forward, make an impact—join VIVO today.
If you’re ready for a role where your work creates lasting value, let’s connect.
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