Serco Plc
Small Works Project Manager

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Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile, and collaborative. These are at the heart of everything we do.
Location
Chicksands, to also cover RAF Henlow. On-site role
Job Details
- Permanent, Full-time
- Salary: £40,000-£45,000
Are You the Right Fit?
Are you an experienced Small Works Project Manager with a strong technical background in facilities management, maintenance, and project delivery? Do you have the ability to lead teams, manage stakeholders, and ensure compliance with health and safety regulations? If so, we want to hear from you.
What You'll Do
As a Small Works Project Manager, you will be responsible for overseeing the effective, compliant, and timely delivery of maintenance and response works. You will ensure that all work adheres to statutory and MoD mandatory requirements, monitor supply chain performance, and drive value for money while maintaining high standards of quality and safety. From reviewing Risk Assessments and Method Statements to ensuring compliance with asbestos and legionella management plans, your technical expertise will be critical in delivering a safe and efficient working environment.
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- Act as a single point of contact (SPOC) for resolving end-user issues
- Play a key role in managing relationships with the Defence Infrastructure Organisation (DIO), contractors, and other stakeholders
- Support end users, respond to technical queries, and manage complaints in a professional and timely manner
- Responsible for cost management, ensuring commercial viability, and contributing to forward maintenance planning
What You'll Bring
To succeed in this role, you should have:
- A Level 4 Facilities Management Qualification or equivalent technical experience
- Proven experience managing day-to-day facilities operations, planned and reactive maintenance, and small project management
- A strong understanding of compliance with Safe Systems of Work, including working at height, confined spaces, asbestos, and legionella management
- Ability to manage teams, monitor contractor performance, and ensure the delivery of high-quality services
- Excellent communication and leadership skills, along with the ability to influence and negotiate effectively
- A proactive and adaptable approach, with the ability to manage multiple priorities in a fast-paced environment


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Desirable qualifications include an HNC or equivalent in a Building, Mechanical, or Facilities Management discipline, as well as membership in a relevant professional body such as IWFM.
What We Offer
- 6% employee matched pension contribution
- 25 days annual leave
- Company car/Car allowance
- Single private medical cover
- 1 professional subscription per year
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco, and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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