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SOC Analyst
At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus, and Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey by creating a National Lottery that delivers more money to good causes.
We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for...
A bit about the role
The SOC Analyst is responsible for monitoring, investigating, analysing and responding to cyber security events and incidents across the organisation's technology estate. The role forms part of a 24x7 Security Operations Centre and plays a critical role in maintaining cyber threat detection, incident response, operational resilience, and information security assurance.
The SOC Analyst serves as the primary operational practitioner within the SOC and is responsible for delivering consistent, high-quality monitoring and investigation activities while supporting continuous service improvement and professional development.
What you'll be doing
Security Monitoring & Threat Detection
- Monitor security monitoring platforms and technologies on a continuous basis
- Review, triage, and investigate security alerts
- Identify indicators of compromise, suspicious activity, and potential cyber threats
- Escalate validated incidents in accordance with defined procedures
- Maintain awareness of current threat activity and attack techniques
Cyber Security Incident Response
- Participate in cyber security incident investigations
- Collect, analyse, and document relevant evidence
- Support containment, eradication, and recovery activities where required
- Ensure incident records remain accurate and complete
- Assist in the preparation of incident reports and post-incident reviews
Operational Excellence
- Follow established playbooks, procedures, and security operations processes
- Ensure investigations are conducted consistently and accurately
- Maintain documentation to required quality standards
- Support operational handovers between shifts
- Contribute to service continuity across the SOC operating model
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Continuous Improvement
- Identify opportunities to improve operational processes
- Provide feedback on alert quality and detection effectiveness
- Contribute to knowledge sharing and operational learning activities
- Support implementation of service improvements and new capabilities
Professional Development
- Maintain current knowledge of cyber security threats and technologies
- Participate in structured learning and development activities
- Work towards development objectives aligned to the SOC Capability & Career Framework
What experience we're looking for
Essential
- Experience working within a Security Operations Centre, cyber security function, or equivalent operational security environment
- Understanding of cyber security principles, threats, and attack methodologies
- Experience investigating security alerts and incidents
- Familiarity with SIEM, EDR, and security monitoring technologies
- Understanding of incident management processes
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work effectively within a shift-based operational environment
Desirable
- Experience with Microsoft Defender technologies
- Experience with Elastic SIEM
- Familiarity with cloud platforms including AWS and Azure
- Experience using ServiceNow or similar ticketing platforms
- Knowledge of threat intelligence frameworks
- Basic scripting or automation experience
Working Conditions
- 24x7 shift-based working pattern
- Participation in weekends, nights, and public holiday cover as required
- Requirement to successfully complete appropriate background screening
- May be required to support major incidents outside normal duties
Career Progression
This role forms part of the Security Operations career pathway and provides progression opportunities to Senior SOC Analyst and future specialist pathways through demonstrated capability, performance, and professional development.
About us
At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.
Innovation
We pride ourselves on it! We're constantly looking for new ways to excite our customers, bringing new products to market to enjoy, which is all supported by our responsible play values and making them accessible to all.
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Giving back
Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license.
Sustainability
Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We've already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we're working with our value chain partners to develop a net zero target date.
Empowering every voice
We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities, and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive - whether people play a game in a store or online, because when everyone can play, everyone wins.
An inclusive reward offering with wellbeing at the centre
At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they're winners, driving positive change and making a real difference in communities.
Benefits
- Company Bonus Scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Single Private Health Cover
- Complimentary Private Medical
- Income Protection
- Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
- Enhanced Family Leave (Maternity, Paternity, Adoption)
- Wellness Allowance £500
- Employee Assistance Programme
- Discounted Health Assessments
- Volunteering Days
- Matched Funding
We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this, we offer an interview to disabled applicants who meet the essential requirements of the job.
If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk, and we'll be happy to help.
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