Fuller, Smith & Turner
Social Media and Internal Communications Senior Executive
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Location: Kew Bridge, London
Salary: up to £42K/annum
Bring Fuller’s to life through great content and communications.
We are looking for a creative and organised Social Media and Internal Communications Senior Executive to join Fuller’s and help tell the stories behind our pubs, our people and our brand.
This is a varied, hands-on role combining social media, content creation and internal communications. Working closely with our Corporate Communications Manager, Digital Lead and teams across the business, you will help create engaging content for our customers and colleagues, while supporting our pub teams to confidently represent Fuller’s online.
If you love creating content, finding great stories and bringing brands to life through social media and communications, this could be the role for you.
What You’ll Be Doing
- Support Fuller’s organic social media across Instagram, Facebook and LinkedIn, creating, scheduling and publishing engaging content
- Create content that showcases our pubs, people, campaigns, events, investments and brand stories
- Monitor social channels, support community engagement and track performance, trends and insights
- Develop our social media framework, providing guidance and resources to help General Managers and pub teams create effective local content
- Coordinate our weekly colleague newsletter, Inn the Know, and support new communications such as Inn the Glow
- Create engaging internal content, including colleague stories, business updates, operational communications and Record Weeks content
- Support People Experience, inclusion and sustainability communications, as well as key colleague events including the Griffin Trophy Awards and Family Shareholders’ Day.
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The ideal candidate
You Will Be a Creative And Collaborative Communicator Who Enjoys Storytelling And Finding Engaging Ways To Connect With Different Audiences. You Will Have
- Experience supporting social media channels for a consumer-facing brand
- A good understanding of Instagram, Facebook and LinkedIn
- Strong writing, proofreading and editing skills
- Experience creating digital content, including using Canva
- Excellent organisational skills and the ability to manage multiple projects and priorities
- Strong attention to detail and an eye for brand consistency
- Confidence building relationships with stakeholders across a multi-site organisation
- A proactive, hands-on approach and the ability to work independently as well as collaboratively
- Experience in internal communications, employee engagement or content creation is essential.
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What’s in it for you?
At Fuller’s, our pubs are at the heart of what we do, and our people bring them to life. You’ll have the opportunity to work across a well-known hospitality brand, telling stories that reach both our customers and colleagues.
As well as a varied role with plenty of opportunity to make your mark, you’ll receive:
- 25% discount on food and drink, across all our pubs and hotels, increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream.
If you are creative, organised and passionate about social media, storytelling and great communications, we would love to hear from you.
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