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MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing, and service, so that people can connect in memorable ways. Not online but out there, in real life.
We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that.
We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.
Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.
You’ll be part of our in-house Creative agency - a 22 strong team of designers, writers, photographers, filmmakers, and social media experts based in London - shaping the voice of MOO across every channel. The social team oversees our global organic social media channels and works cross-functionally with our Marketing and Creative teams through all stages of content, from concept through to delivery.
The Social Media Creative role blends social media marketing and content creation and is an opportunity to help define the future of MOO's social presence. Reporting to the Senior Social Media Manager, this role aims to bring fresh ideas, creative energy, and a social-first mindset to a newly created role with significant opportunity for impact.
As part of a small, collaborative team, the Social Media Creative will have the opportunity to influence far more than our social channels. While social content sits at the heart of the role, we're looking for someone whose ideas can spark bigger conversations and inspire creative thinking across wider marketing teams. From paid media and brand campaigns to CTV and beyond, the Social Media Creative will have the opportunity to shape work that reaches audiences across multiple touch points.
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The ideal candidate will live and breathe social culture and language. You know exactly what is trending right now and have an understanding of how to strategically take ideas and shape them to brand messaging. The role is best suited to someone who isn't shy being in front of the camera with hands-on experience creating, filming, and editing social-first content. You understand the unique creative requirements of each platform and can bring ideas to life in a way that feels native, engaging, and on-brand.
As a key contributor to creative ideation across social content and broader brand campaigns, you'll play an active role in brainstorming, concept development, and content production. We're looking for someone who is an excellent communicator, confident sharing ideas and feedback, highly collaborative, and always tuned into what's happening across culture, creativity, and social media.
Responsibilities
- Ideate and storyboard engaging social-first content
- Write on-brand, engaging, humour-led copy and hooks for post captions and videos
- Confidently create social-first content, with a focus on shooting and editing short-form video assets for TikTok and Instagram Reels.
- Stay ahead of social trends, platform updates, and community behaviours
- Collaborate with creative and production teams on briefs and shoots
- Confidently present and pitch ideas
- Translate creative ideas into social-first content
- Support with content scheduling and publishing on Brandwatch
- Manage the content calendar and work with the Senior Social Media Manager on a strategic posting schedule
- Own daily community management
- Support on monthly reporting
- Help drive community engagement and brand presence online
About You
- 3+ years experience creating social media content either in-house or agency
- Creative, social first thinker with an eye for great content
- Excellent communication, copywriting, and storytelling skills
- Ability to work independently as well as within a team
- Able to provide examples of lo-fi content and video you have executed (please be sure to drop your portfolio for us below!)
- Solid understanding of social performance metrics and how to pull data
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Nice to Haves
- Adobe Suite experience
- Graphic design skills
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative, inclusive, and super-friendly team, because we know that different experiences, perspectives, and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company, we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful, and highly empowered organization that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary, and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
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