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JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY
We're looking for a creative, organised and passionate Social Media Executive to help bring one of Liverpool's most iconic luxury hotels to life across all our digital channels. Please read in full for full details and application requirements;
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
MGallery – Boutique hotels with one-of-a-kind designs (accor.com)
THIS ROLE IS PART TIME, 20 HOURS PER WEEK (FLEXIBILITY ON DAYS AND SHIFTS IS REQUIRED). YOU WILL BE REQUIRED TO WORK OVER SOME EVENINGS AND WEEKENDS ON AN AD HOC BASIS TO ENABLE CONTENT CAPTURE OF SPECIAL EVENTS.
A DAY IN THE LIFE OF A SOCIAL MEDIA EXECUTIVE AT THE MUNICIPAL HOTEL & SPA MGALLERY
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What you'll be doing...
Working closely with the Digital Marketing Manager, you'll create engaging content, capture the atmosphere of the hotel and help showcase everything the Hotel has to offer including luxury stays and award-winning dining as well as weddings, spa experiences and exclusive events.
This is an exciting opportunity for someone who loves photography, video creation and storytelling and wants to build their career in hospitality marketing.
Key Responsibilities
- Plan, create and schedule engaging social media content across Instagram, Facebook, TikTok, LinkedIn and other relevant platforms.
- Capture high-quality photography and video content throughout the hotel.
- Edit reels, videos and imagery using platforms such as CapCut and Canva.
- Attend hotel events, launches and activations to create live and behind-the-scenes content.
- Support the delivery of monthly content calendars aligned with marketing campaigns and hotel needs.
- Write engaging captions that reflect the hotel's luxury brand and tone of voice.
- Monitor trends, audio, hashtags and platform updates to maximise reach and engagement.
- Respond to comments and messages where appropriate, maintaining excellent customer service.
- Work closely with hotel departments to identify upcoming content opportunities.
What We Need From You
- Previous experience managing social media accounts professionally with 1 year of experience.
- Excellent photography and videography skills.
- Experience editing short-form video content for Reels and TikTok.
- Strong copywriting skills with excellent spelling and grammar.
- A creative eye for luxury branding and visual storytelling.
- Excellent organisational skills and the ability to manage multiple projects.
- Confidence working independently and using initiative.
- A passion for hospitality, food, travel and lifestyle content.
- Experience with Meta Business Suite, Canva, Capcut, and social media scheduling platforms such as Hootsuite would be advantageous.
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TO APPLY
Within your CV, please include or attach links to your social media portfolio, TikTok, Instagram or examples of your photography and video work in support of your application.
What We Offer
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
You will have access to a benefits package we believe truly works for our people and enhances our overall culture... To learn more about our full benefits package, click here to watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Apply now. Let your passion shine. #MGallery #MGalleryMoments
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