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Iconic Hotels & Resorts

Social Media Manager

London
Posted about 20 hours ago
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Company Description

Iconic Hotels & Resorts is an international owner-operator of a curated collection of world-class destinations, ranging from historic country estates to landmark urban hotels and beach resorts. Backed by L+R’s discretionary capital, the group focuses on exceptional service, memorable guest experiences, and strong, owner-aligned performance. Its portfolio includes renowned properties such as Cliveden House, Hotel Excelsior Venice Lido, Nobu Hotel London Portman Square, and several other prestigious hotels and resorts across Europe. Headquartered in Central London, the company brings together nearly 100 specialists across Commercial, Operations, F&B, IT, HR, interior design, and project management. Team members benefit from a collaborative, hospitality-focused environment that values innovation, heritage, and guest-centric excellence.

Role Description

This is a full-time, on-site Social Media Manager role based in London. The Social Media Manager will plan, create, and schedule social media content that showcases the Iconic Hotels & Resorts portfolio (including individual hotel channels), drives engagement, and supports brand and commercial objectives. Responsibilities include managing day-to-day social media activity across key platforms, monitoring performance, optimizing campaigns, and responding to community interactions in a timely, brand-aligned manner. The role will collaborate closely with marketing, PR, F&B, and property teams to align social content with campaigns, events, and guest experience initiatives. The Social Media Manager will also track relevant trends, maintain a consistent brand voice, and contribute to reports and insights that inform ongoing strategy.

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Qualifications

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  • Candidates should possess strong Social Media Marketing and Social Media Optimization (SMO) skills.
  • Candidates should possess effective Communication and Writing skills, with the ability to adapt tone for different audiences and platforms.
  • Candidates should possess experience in Content Strategy, including planning calendars, aligning content with campaigns, and using insights to refine approaches.
  • Candidates should possess familiarity with major social platforms, analytics tools, and basic visual content best practices.
  • Candidates should possess prior experience in hospitality, travel, or luxury brands, or demonstrate keen interest in these sectors.
  • Candidates should possess strong organizational skills, attention to detail, and the ability to manage multiple channels and deadlines on-site.
  • Candidates should possess relevant education or training in Marketing, Communications, Digital Media, or a related field.
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Location

London, England, United Kingdom

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