Stakeholder Management

• Manage relationships with key stakeholders and communities for the project and deliver a programme of engagement as set out in the Local Area Engagement Plan and Works Information, co-ordinating with project teams and other contractors across the project as appropriate.
• Manage and investigate complaints and enquiries received directly by the project or via helpdesk.
• Ensure compliance/progress in achieving specific project commitments to engage with communities and stakeholders during the design and construction of the project, including provision of evidence of compliance.
• Initiate & regularly update customized stakeholder / community / project engagement plans.
• Support community investment activity and the development.
• Delivery of the commitments contained within the Community Investment Plan to ensure that schools and young people are effectively engaged.
• Advise the wider project team on the concerns of key stakeholders and communities and ensure compliance / progress in achieving our project commitments.
• Chair, organize, and manage meetings and working groups/forums and present updates on progress, facilitate regular and effective dialogue, and address issues raised.
• Write copy for community e/bulletins and newsletters.
• Demonstrate a commitment to diversity and inclusion promoting fairness, dignity, and respect in the treatment of everyone engaged on the Project.
• Build new relationships with local organizations and businesses, particularly less well-represented groups.
• Draft reports on specific community or stakeholder issues and risks as part of the monthly management reporting cycle.

Technical Skills And Competencies

• Strong influencing and negotiation skills.
• Effective written and communication skills.
• Knowledge of government policy and employment legislation.
• Administration and IT skills.
• Knowledge of community issues and local SEE infrastructure.
• Basic knowledge of HR or staff development, particularly in relation to young or vulnerable people.
• Relevant knowledge of stakeholder/interface management.
• Ability to prioritize, multitask, and meet deadlines.
• Team player.
• Politically aware.
• Composed in highly charged meetings.
• Ability to work under pressure and public/media scrutiny.
• Empathetic, tactful, and diplomatic.
• Confident in communicating and reporting to senior management and stakeholders.
• Adaptable and able to respond to change.
• Thrives in a complex environment.

Qualifications, Certifications, And Experience

• Experience of SEE construction projects and programmes.
• Experience of major construction / development projects.
• Past experience of SEE projects & managing social value outcomes.
• Relevant experience of community engagement or stakeholder management.

Dragados Values

• Excellence: Promoting innovation, development, training, and continuous improvement to achieve the highest quality of project delivery.
• Integrity: Acting ethically and transparently. Demanding the best standards of integrity from its employees, suppliers, and other stakeholders.
• Trust: Nurturing positive relationships at all levels of the organization, with our clients and supply chain by developing strong and long-term relationships based on mutual trust.
• Sustainability: Commitment to sustainable development to make an efficient and ethically responsible contribution to society and the environment.
• Profitability: Ensuring our profitability as well as contributing value to the communities in which we operate as part of our sustainability agenda.

Dragados is committed to act based on Equality, Diversity, and Inclusion principles. Equal opportunities, non-discrimination, and respect for human rights are basic principles contained in the Dragados Code of Conduct that apply to all Dragados employees.

Department

Contract type

Permanent

Hours

Salary

0