London Borough of Hillingdon
Social Worker
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About the Role
Make a Difference at the First Point of Safeguarding Intervention
Are you an experienced Social Worker who is passionate about safeguarding adults and protecting those most at risk? Do you thrive in a fast-paced environment where professional judgement, partnership working and person-centred practice are at the heart of everything you do?
Hillingdon Council is seeking a committed and skilled Social Worker to join our Adult Safeguarding Triage Team. This is a rewarding opportunity to work within a dynamic multi-agency service, where you will play a vital role in identifying risk, responding to safeguarding concerns and helping adults to achieve the outcomes that matter most to them.
Working in accordance with the Care Act 2014 and Making Safeguarding Personal principles, you will support adults at risk through effective screening, assessment and partnership working, ensuring timely and proportionate interventions.
As a Social Worker within the Adult Safeguarding Triage Team, you will be responsible for screening safeguarding concerns, undertaking enquiries and coordinating responses to protect adults who may be experiencing abuse or neglect.
You will work closely with a wide range of professionals and agencies, ensuring safeguarding concerns are managed effectively while placing the adult's wishes, views and desired outcomes at the centre of decision-making.
You will:
- Triage and screen incoming safeguarding contacts and referrals.
- Apply the Section 42 Care Act criteria to determine whether safeguarding enquiries are required.
- Undertake proportionate safeguarding enquiries into allegations of abuse or neglect.
- Engage directly with adults, families, carers and advocates to understand risks and desired outcomes.
- Carry out visits where required to assess risk and gather information.
- Maintain accurate and timely case records and safeguarding documentation.
- Work collaboratively with health services, police, housing providers and voluntary sector organisations.
- Attend and contribute to strategy meetings, risk panels and multi-agency forums.
- Present cases to CMARAC and other multi-agency risk management meetings where appropriate.
- Refer adults to relevant support services, including mental health, substance misuse and domestic abuse services.
- Promote preventative approaches and connect residents with community-based support.
- Contribute to safeguarding best practice and continuous service improvement.
About You
We're looking for a motivated and resilient Social Worker who combines strong safeguarding knowledge with excellent assessment and relationship-building skills.
You will have:
- A recognised Social Work qualification and registration with Social Work England.
- Experience working within Adult Social Care and safeguarding services.
- Sound knowledge of the Care Act 2014, Mental Capacity Act, Human Rights Act and related legislation.
- Experience undertaking safeguarding enquiries and risk assessments.
- Strong understanding of Making Safeguarding Personal principles.
- Excellent assessment, analytical and decision-making skills.
- Experience of effective multi-agency working and partnership collaboration.
- Strong communication skills, with the ability to engage sensitively with adults, families and professionals.
- The ability to manage competing priorities in a fast-paced environment.
- A commitment to delivering high-quality, person-centred practice.
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Why Join Hillingdon?
At Hillingdon, we are committed to supporting outstanding social work practice and creating an environment where staff can develop and thrive.
As part of the Adult Safeguarding Triage Team, you will benefit from:
- A supportive and collaborative team environment.
- Regular reflective supervision and professional support.
- Ongoing learning and development opportunities.
- Opportunities to support and mentor social work students and apprentices.
- A strong commitment to wellbeing and work-life balance.
- Membership of the Local Government Pension Scheme.
- Generous annual leave and a comprehensive employee benefits package.
Join Us
If you are passionate about safeguarding adults, working in partnership and delivering strengths-based, person-centred practice, we would love to hear from you.
Join Hillingdon Council and help us protect, empower and support adults across the borough while continuing to put residents first.
About Us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Perkbox Benefits – Access a variety of offers and discounts through our Perkbox Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
- Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.
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Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
- Enhanced DBS Check
- Qualifications Check
- Professional Registration Check
- 5 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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