HM Land Registry
Software Asset Management Lead & IT Asset Manager (SEO & HEO)
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Croydon, London (region), CR0 2AQ : Nottingham, East Midlands (England), NG2 1AW : Plymouth, South West England, PL6 5WS
Job Summary
We are looking for a SEO Software Asset Management Lead and a HEO IT Asset Manager to join our IT Service Management Practice within the Transformation and Technology directorate
The HEO IT Asset manager role is multifaceted and crucial for ensuring that our organisation's IT assets are managed efficiently and effectively. This is a vital role in optimising the use of IT assets, ensuring compliance, and supporting the overall IT strategy of the organisation.
The SEO Software Asset Management Lead role will lead Software Asset Management activity within the Transformation and Technology directorate, ensuring software licences, entitlements, usage, renewals and effective licence positions are managed accurately and proactively.
Job Description
IT Asset Management (ITAM) is the systematic tracking and utilisation of an organisation’s assets, both physical and digital. It involves cataloguing, deploying, maintaining, upgrading, and responsibly disposing of assets to ensure their optimal use throughout their lifecycle. This lifecycle typically encompasses planning, procurement, deployment, maintenance, and retirement, with a focus on understanding total cost of ownership and maximising asset value
As a HEO IT Asset Manager you will bring a strong commitment to service excellence and continuous improvement. As an experienced ITAM Manager, you will be able to step straight into a busy team by being adaptable to competing demands. You will provide licensing and SAM process advice, support Product Owners with optimisation and consolidation, and use Snow, Excel and Power BI to analyse software, entitlement and infrastructure data. You will identify risks, optimisation opportunities and unused or unassigned software, support deployments and onboarding to the Approved Software Register, review Snow alerts and asset status, validate ELPs, complete audits and provide reporting to support SAM Team KPIs.
As a SEO Software Asset Manager, you will work with service, product, commercial, finance, security, architecture, supplier and business stakeholders to improve compliance, reduce risk, optimise value for money and support excellent customer outcomes in line with LR values and the DDaT/GDS Asset and Configuration Management framework. You will lead the SAM capability, governing software assets, licences, agreements, entitlements and usage data throughout their lifecycle. You will strengthen controls, standards and reporting across Snow and other data sources, provide expert licensing and compliance advice, and lead effective licence position activity for high-risk, high-value vendors including IBM, Microsoft, Oracle, Red Hat and AWS. You will build strong relationships across Transformation and Technology, Commercial, Finance, Architecture, Security, Product, Service, EUX, suppliers and business areas to support procurement, change and decommissioning activity, while using data insight to reduce risk, optimise spend, improve compliance and inform senior decision-making. You will also champion LR values, coach team members and represent SAM in governance forums.
For full details of each grade, please refer to the attached Job Descriptions.
Person specification
To be successful in this role, you will need to demonstrate the following throughout the recruitment process.
Core Essential Technical Skills and Qualifications: (Both Grades)
- Experience using SAM and reporting tools such as Snow, Excel and Power BI to analyse complex licence, entitlement, usage and inventory data.
- Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent.
- ITIL Foundation or equivalent practical service management experience.
- Experience contributing to audit, risk, assurance or security governance forums.
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Additional Essential Technical Skills and Qualifications for the HEO role:
- Knowledge of Software Asset Management, IT Asset Management and the software licence lifecycle, including entitlement, deployment, usage, renewal, optimisation and audit activity.
Additional Essential Technical Skills and Qualifications for the SEO role:
- Strong knowledge of Software Asset Management, IT Asset Management and the software licence lifecycle, including entitlement, deployment, usage, renewal, optimisation and audit activity.
- Practical understanding of the DDaT/GDS Asset and Configuration Management framework, including managing service compliance and risk at practitioner level.
- Knowledge of SaaS, cloud consumption, FinOps principles and emerging software optimisation approaches.
Core Essential Experience (Both Grades)
- Experience interpreting licence agreements, validating effective licence positions and identifying software compliance risks and opportunities.
- Experience using data to produce clear insight, reports and recommendations for senior stakeholders.
- Experience working collaboratively with commercial, finance, architecture, service, security, supplier and technical teams to improve software control and value.
- Experience embedding process improvement, governance and continual service improvement in a service management environment.
- Experience building trusted stakeholder relationships and communicating complex technical or commercial issues clearly.
- Experience coaching, guiding or developing others and supporting a professional, inclusive and customer-focused team culture.
Additional Essential Experience For The HEO Role
- Experience managing Software Asset Management, licensing, compliance, governance or optimisation activity in a medium or large technology environment.
Additional Essential Experience For The SEO Role
- Experience leading Software Asset Management, licensing, compliance, governance or optimisation activity in a medium or large technology environment.
- Tier 1 (Category 1) licence management, strategic management of the organisation's highest-risk and highest-value software vendors, with a particular focus on vendors such as IBM, Microsoft, Oracle, Red Hat and AWS.
- Demonstrable track record in quantifying and delivering savings and risk mediation
Behaviours (Both Grades)
- Communicating and Influencing
- Seeing the big picture
- Developing self and others
Additional Behaviour For The SEO Role
- Leadership
Additional Information
Where it can be accommodated, we support employees to combine their work in the office with home-based working. This noncontractual arrangement expects that employees will spend a minimum of 60% of their time working from one of our fourteen offices. The rest of your time can be worked from home, or from the office, depending on your preference.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Developing Self and Others
- Leadership
Technical skills
We'll assess you against these technical skills during the selection process:
- Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent.
- Experience contributing to audit, risk, assurance or security governance forums.
- Practical understanding of the DDaT/GDS Asset and Configuration Management framework, including managing service compliance and risk at practitioner level.
- Knowledge of SaaS, cloud consumption, FinOps principles and emerging software optimisation.
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Alongside your salary of £41,224, HM Land Registry contributes £11,942 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
#WeAreHMLR
At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.
We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
We have integrity – we value honesty, trust and doing the right thing in the right way. We drive innovation – we are forward-thinking, embrace change and are continually improving our processes. We are professional – we value and grow our knowledge and professional expertise. We give assurance – we guarantee our services and provide confidence to the property market.
You can find more information on our rewards package on our website.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How To Apply
Please complete the additional question advising which role you would like to apply for. If you would like to apply for both the HEO and SEO role, please state this on the additional question and we will consider you for both roles. If you are applying for the SEO role, there will be some additional criteria and questions you will need to answer and this will be stated below.
Qualifications
Please complete your CV to include your work history and qualifications. We will be scoring your CV against the following essential technical and experience:
- Experience using SAM and reporting tools such as Snow, Excel and Power BI to analyse complex licence, entitlement, usage and inventory data.
- ITIL Foundation or equivalent practical service management experience.
If you are applying for the SEO role, we will also score your CV against the essential experience:
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