Russell Tobin
Software Development Engineer II
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Description
Our Messaging Platform team is seeking a skilled Salesforce Marketing Cloud Solutions Engineer to join our dynamic team. This role involves designing, implementing, and maintaining solutions within Salesforce Marketing Cloud to enhance our communication capabilities. We're looking for someone with a passion for marketing technology and a knack for solving complex problems.
Key Responsibilities:
- Solution Design and Implementation: Develop and implement scalable solutions within Salesforce Marketing Cloud to meet business requirements.
- Integration: Work with various data sources and systems to ensure seamless data flow into Salesforce Marketing Cloud.
- Campaign Management: Support the design, execution, and optimization of marketing campaigns across multiple channels (email, SMS, push notifications).
- Customization and Development: Customize and extend the capabilities of Salesforce Marketing Cloud through scripting, automation, and API integrations.
- Data Management: Ensure data integrity and proper data handling within Marketing Cloud, including audience segmentation and data synchronization.
- Performance Monitoring: Monitor and optimize the performance of marketing campaigns and Salesforce Marketing Cloud instances.
- Collaboration: Work closely with cross-functional teams including marketing, data engineering, and product management to deliver comprehensive solutions.
- Support: Provide technical support and troubleshooting for Salesforce Marketing Cloud-related issues.
Qualifications:
- Experience: 3-5 years of experience working with Salesforce Marketing Cloud. Data Cloud experience is a plus.
- Technical Skills: Proficiency in AMPscript, GTL, SQL. Experience with REST and SOAP APIs is highly desirable. Knowledge of HTML, CSS, and JavaScript a plus.
- Marketing Knowledge: Strong understanding of digital marketing principles and strategies
- Analytical Skills: Ability to analyze data and metrics to inform decision-making and improve campaign performance.
- Problem-Solving: Excellent troubleshooting skills and the ability to think critically to solve complex issues.
- Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Team Player: Ability to work effectively in a collaborative team environment
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Preferred Qualifications:
- Data Cloud Experience: Experience with Salesforce Data Cloud or other data management platforms is a significant advantage.
- Certifications: Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant) are a plus.
Benefits
For workers in the United States, PrideGlobal and its affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
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Fair Chance Employment
PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates:
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Only applicable for Kentucky positions:
For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
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