Job Description

Purpose of the Role

To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability.

Accountabilities

• Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
• Creation and execution of automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues.
• Collaboration with cross-functional teams to analyze requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
• Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
• Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing.
• Staying informed of industry technology trends and innovations, and actively contributing to the organization's technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
  • L – Listen and be authentic
  • E – Energise and inspire
  • A – Align across the enterprise
  • D – Develop others.
• For an individual contributor, they develop technical expertise in the work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for the end results of a team’s operational processing and activities.
• Escalate breaches of policies/procedure appropriately.
• Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
• Advise and influence decision making within their own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work they own or contribute to. Deliver their work and areas of responsibility in line with relevant rules, regulations, and codes of conduct.
• Maintain and continually build an understanding of how their own sub-function integrates with the function, alongside knowledge of the organization's products, services, and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization's sub-function.
• Make evaluative judgments based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organization.