Digital Appointments
Software Installer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
An excellent opportunity has arisen to join a leading and rapidly growing SaaS software platform based in Stoke-on-Trent, as a Software Installation Support Specialist.
This is a field-based role working with an impressive portfolio of clients across the UK, installing the company's software and supporting customers through their onboarding journey.
You'll be the friendly, capable face customers meet on-site — the person who ensures their software goes in smoothly, their team knows how to use it, and their business is up and running with confidence. Full training will be provided on the platform, systems and installation processes, so you'll be well set up to represent the business with expertise from day one.
If you enjoy the mix of technology and people, take pride in delivering great service, and like the variety that comes with a field-based role, this one is worth a serious look.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll be doing:
- Installing the platform's software at client sites across the UK
- Delivering hands-on user training and post-installation support to help customers get the most out of the system
- Working closely with clients to tailor installations to their specific requirements
- Managing your own installation schedule, documentation and customer feedback
- Acting as a professional ambassador for the business at every customer interaction
- Building trusted working relationships that keep clients coming back
What we're looking for:
- Previous experience in software support, application support or a similar customer-facing technical role — field-based experience is a plus but not essential
- Excellent communication and interpersonal skills — you'll be face-to-face with clients daily
- Strong problem-solving skills and a sharp eye for detail
- Proactive, organised and professional in your approach
- A full UK driving licence is essential, along with a willingness to travel nationwide, including overnight stays where needed
- Comfortable managing your own diary and working independently on the road
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What's on offer:
- Company car or car allowance — your choice
- Generous expenses policy covering travel, hotels and meals
- Comprehensive training on the platform, systems and installation process
- Ongoing development and progression opportunities within a growing tech business
- The chance to join a well-respected, expanding SaaS company where your work genuinely matters
For immediate consideration, apply with your CV, or feel free to call for more details
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London