TAGTRONICS LIMITED
Software Trainer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Software Trainer
Darwen, Lancashire
About Us
TagCare is a software development company that offers solutions for the homecare sector.
Since 2000, we have been developing software and apps to make caring easier, acting as a tailored ‘guiding hand’ for companies that foster a culture of care and driving forward standards across the care industry.
Last year marked our 25th anniversary.
We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work.
We’re passionate about innovation and the people who use our tools every day, which is why we’re now looking for a Software Trainer to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am–5pm).
The Benefits
- Salary of up to £35,000 DOE
- Pension
- 25 days’ holiday, plus bank holidays
If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation.
You’ll work in a small, dedicated team where no two days are the same, developing your skills in training, communication, and customer success in a vibrant and rewarding environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
So, if you’re ready to advance your career, we’d love to hear from you!
The Role
As a Software Trainer, you will play a key role in supporting our customers, with your main focus being on training customers on how to use our homecare software, helping them get the most out of the system.
You’ll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. You’ll also be vital in supporting long-term success, ensuring customers feel confident and well-equipped to use our products.
Building strong, trusted relationships with your accounts, you’ll be the go-to person for advice, product guidance, and support.
Additionally, you will:
- Support clients through every stage of the onboarding journey
- Deliver training for existing customers and help develop useful training content
- Review customer journeys and identify areas for improvement
- Help clients overcome any challenges using a consultative, solution-focused approach
- Co-ordinate with other team members and third-party providers to keep things on track
About You
To be considered as a Software Trainer, you will need:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Experience in software training, communications, account management, or customer success
- Experience in SaaS
- Strong skills in verbal and written communications, strategic planning, and project management
- Organisational skills
- To be a team player
Other organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, Customer Relationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager.
Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to help others succeed through great training and expert support, we’d love to hear from you. Click apply now to join our team as a Software Trainer!
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location