RedRock Resourcing
Software Trainer
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Software Trainer
Bristol | Hybrid
£45,000 - £50,000
Delivering high-quality software training to support product adoption, client onboarding, and professional development.
This is an opportunity to join a specialist technology environment where you'll design, deliver, and continuously improve training across a complex software product portfolio.
The Role
- Deliver classroom, virtual, workshop, and hands-on training
- Train users across software functionality, workflows, configuration, administration, reporting, and troubleshooting
- Develop and maintain instructor-led, eLearning, blended-learning, and digital training content
- Create user guides, videos, simulations, knowledge articles, and quick-reference materials
- Conduct practical exercises and competency assessments
- Support client onboarding, software implementation, and new product releases
- Coach and mentor employees to develop product knowledge
- Collaborate with Product, Development, QA, Professional Services, Support, and Customer Success teams
- Monitor training effectiveness and continuously improve training programs
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What We're Looking For
- Excellent presentation, facilitation, and communication skills
- The ability to explain complex technical concepts to different audiences
- Experience creating digital learning content using video, screen-recording, and presentation tools
- Strong stakeholder management and relationship-building skills
- Excellent organization and planning skills
- A genuine passion for learning, knowledge sharing, and developing others
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Desirable Experience
- Financial services, employee benefits, or SaaS
- Software implementation and client onboarding
- Adult-learning and instructional-design methodologies
- Blended learning, certification pathways, or competency frameworks
- CIPD, TAP, CTDP, or equivalent training qualification
If you're an experienced Software Trainer looking for an opportunity to combine technology, learning, and client engagement, we'd be keen to hear from you.
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