Solution Architect - Security

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

A passion for Cyber Security is key, and the ability to demonstrate an in-depth knowledge of Security technologies, trends, solutions, and Managed Services available to help organisations deliver on their technology and business outcomes.

CDW’s Cyber Security Practice consists of a group of highly skilled Solution Architects and Specialists.

Role

In this role you will act as a Solution Architect within the Security Practice as well as the wider Solution Sales group. The role has three key areas of responsibility, which broken down are:

• Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers, and win profitable business.
• Develop and maintain your own skills and knowledge through research, self-guided learning, lab time, and formal training/accreditation.
• Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations.

What You Will Do

• Customer Opportunities - Work with customers, salespeople, and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW’s CRM system to support sales forecasting and pipeline management.
• Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership (TCO) models, business cases, high level designs (HLD’s), and statement of works (SoWs).
• Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support.
• Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service.
• CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly, and relatable way. Differentiating CDW through its productised services, consulting capability, and security expertise.
• SME Evangelist - Explain and evangelise the features, benefits, and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences.
• Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services, and the wider Solution Sales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer.
• Repeatable Solutions – Support making what we do more repeatable, more profitable, and less risky by helping to identify and build standardised offerings, boilerplate content, and packaged services.
• Partner Engagement – Cultivate strong relationships with CDW’s partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers.
• Sales Enablement - Assist CDW sellers with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team’s capabilities.
• Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments.
• Accreditation – Attain and maintain the highest level of relevant accreditations in key areas as required.