How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
The Company
Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
The Product
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
As a Solutions Consultant, you’ll be the trusted solution and technical advisor within our revenue team, bridging the gap between our innovative technology and each customer’s unique vision. You’ll architect solutions for major client wins, demonstrate the platform’s capabilities, and show how dotdigital can maximise ROI, accelerate adoption, and unlock personalisation at scale. From discovery and tailored demos to proof-of-concept builds, you’ll play a pivotal role in turning interest into commitment and strategy into reality.
Here, you’ll work with global brands, tackle diverse technical challenges, and collaborate with some of the brightest sales and customer success minds in SaaS — all in a high-growth, collaborative environment where your expertise has a direct impact on revenue and customer success.
Your Impact
At dotdigital, Solutions Consultants own the technical win. As the trusted advisor to prospects and customers, you’ll collaborate closely with Account Executives, Account Managers, and Professional Services to design and deliver solutions that close deals, accelerate adoption, and maximise client ROI.
This is a high-profile, customer-facing role where your blend of technical expertise, commercial acumen, and consultative approach shapes deal strategy, overcomes challenges, and showcases the full power of the dotdigital platform.
If you thrive at the intersection of technology, business impact, and storytelling — and want to contribute to a market-leading SaaS solution — we’d love to hear from you.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Do
Partner with Sales & Customer Success to drive revenue
- Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles.
- Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers.
- Lead technical discovery sessions that align customer business objectives with platform capabilities.
Design and deliver technical solutions
- Build integration-ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.).
- Deliver customised demos and proof-of-concepts that validate value against specific client needs.
- Quantify business impact using ROI models, TCO calculations, and business case development.
Be the technical link across the customer lifecycle
- Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback.
- Ensure smooth sales-to-success handovers, with accurate technical documentation and clear scope.
- Support onboarding, implementation, and architectural decisions for strategic accounts.
Enable the revenue team
- Provide targeted product and competitive enablement for Sales and Customer Success.
- Stay ahead of industry trends and competitor offerings — championing product innovation internally.
About You
Experience & track record
- 1–3+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM.
- Demonstrated ability to run complex mid-market and enterprise sales cycles end-to-end: technical discovery → solution design → proof of concept/pilot → technical close.
- Proven history of influencing revenue outcomes by positioning technical value to non-technical stakeholders.
Consultative & analytical skills
- Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications.
- Confident communicating with C-suite executives and technical delivery teams, adapting style and content to the audience.
- Proactive in identifying risks, gaps, and dependencies during technical scoping.
Technical capability
- Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation.
- Familiar with data flows, ETL processes, and systems integration architectures — able to map how platforms exchange and transform data.
- Understanding of web data layers (for tracking, analytics, and event-driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client-side data capture.
- Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Tools & ways of working
- Competent with Office 365 Suite, diagramming tools (Lucidchart, Visio) and collaboration platforms.
- Experienced in CRM systems (Salesforce, Microsoft Dynamics, HubSpot or similar) for managing pipeline and documentation.
Why Dotdigital?
- Gain hands-on experience in a customer-facing technical role with a leading SaaS marketing technology provider.
- Be supported by experienced mentors who will help you progress toward a full Solutions Consultant role.
- Work in a collaborative, inclusive team with plenty of opportunities to learn and grow.
- Contribute to projects for leading global brands and see the impact of your work on real customers.
Interview Process
- 15min Screening Call with Team Talent
- 1st Stage - 30 Minute Zoom Interview
- 2nd Stage - 60 Minute Zoom Interview - Problem Solving Challenge
- 3rd Stage - 60 Minute Scenario Demo - F2F
Some of Our Global Benefits
- Commission & bonus opportunities
- Annual leave that increases with service + option to buy more
- Additional paid wellbeing days + annual wellbeing reward
- Christmas office shutdown (extra time off)
- Enhanced parental leave & family support policies
- Employee recognition & reward schemes
- Referral bonuses & long-service rewards
Authenticity in Our Hiring Process
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews. We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location