HSO Group B.V.
Solution Specialist D365 Supply Chain Management
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Solution Specialist - Dynamics 365 Supply Chain Management
Location: UK (Hybrid)
Practice: Advisory
About HSO
HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full value of Microsoft technology through business-led transformation, industry knowledge, and exceptional delivery capability.
Our Advisory practice helps customers understand how technology can solve real business challenges, creating compelling visions for transformation and building confidence in investment decisions.
As demand for intelligent supply chain solutions continues to grow, we're looking for a Solution Specialist - Dynamics 365 Supply Chain Management (SCM) to help customers understand the possibilities of Dynamics 365 and the wider Microsoft ecosystem.
The Role
As a Solution Specialist - Dynamics 365 Supply Chain Management, you'll play a key role in helping customers envision and realise modern supply chain transformation.
Your primary focus will be Dynamics 365 Supply Chain Management, supporting prospect and customer engagements through discovery, solution demonstrations, workshops, and presales activities. You'll help organisations understand how Dynamics 365 can improve operational efficiency, inventory visibility, planning, procurement, and warehouse operations through compelling, business-focused storytelling and solution demonstrations.
This role is ideally suited to someone who is confident across the common, everyday areas of Dynamics 365 Supply Chain Management and enjoys engaging directly with customers.
You don't need to be an expert in every aspect of the wider Dynamics 365 estate from day one. More important is your curiosity, adaptability, and willingness to continuously expand your expertise across adjacent Microsoft technologies and business applications.
Working within HSO's Advisory practice, you'll collaborate closely with Enterprise Architects, Sales teams, and solution specialists to help shape opportunities, strengthen bids, and demonstrate the value of Microsoft's business applications platform.
A Key Mission of the Role
One of the most important objectives of this role is to establish and grow a scalable demonstration capability for Dynamics 365 Supply Chain Management.
You will create and maintain a catalogue of reusable demonstrations, scripts, datasets, and supporting assets that enable HSO to:
- Respond to customer opportunities more quickly.
- Deliver more consistent and compelling demonstrations.
- Reduce preparation effort across presales teams.
- Demonstrate industry and process expertise at scale.
- Improve customer engagement and conversion outcomes.
- Showcase the value of Dynamics 365 within the wider Microsoft ecosystem.
What You'll Be Doing
Presales & Customer Engagement
- Partner with Account Executives, Sales teams, and Enterprise Architects to support bids, proposals, and customer opportunities.
- Lead or support supply chain-focused discovery workshops and customer conversations.
- Understand customer business goals, operational challenges, and strategic priorities.
- Translate customer requirements into compelling solution narratives and demonstration scenarios.
- Support opportunities throughout the sales cycle, from qualification through to solution validation and conversion.
- Represent HSO professionally and credibly during customer engagements.
Dynamics 365 SCM Demonstrations
- Design, build, and deliver engaging Dynamics 365 Supply Chain Management demonstrations.
- Showcase the most commonly used areas of the platform, including:
- Inventory Management
- Warehouse Management
- Procurement and Sourcing
- Product Information Management
- Sales and Purchase Order Management
- Supply Planning and Replenishment
- Focus demonstrations on business outcomes and operational improvement rather than product functionality alone.
- Develop reusable storyboards, scripts, sample datasets, and supporting collateral.
- Continuously enhance demonstrations based on customer feedback and lessons learned.
- Extend demonstrations into broader Dynamics 365 and Microsoft platform scenarios where appropriate.
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Demo Catalogue & Environment Management
- Develop and maintain a library of reusable SCM demonstration assets.
- Create repeatable demonstration scenarios aligned to common customer challenges and industry use cases.
- Build and maintain high-quality demonstration environments.
- Produce practical guidance for environment setup and configuration.
- Ensure demonstration environments remain stable, current, and aligned with HSO best practice.
- Contribute to building a scalable operating model for demonstration preparation and delivery.
Microsoft Ecosystem & Cross-Practice Collaboration
- Develop confidence across the Microsoft technologies that support Dynamics 365 Supply Chain Management.
- Demonstrate how SCM works within the wider Microsoft ecosystem, including:
- Microsoft Power Platform
- Microsoft Copilot
- Microsoft Fabric
- Azure Services
- Integration Services
- Planning Optimisation
- Sensor Data Intelligence and IoT scenarios
- Work closely with Finance, Customer Engagement, Power Platform, Data & AI, and Integration specialists to create end-to-end customer stories.
- Help customers understand the broader transformation opportunities available through the Microsoft platform.
Continuous Learning & Innovation
- Expand your knowledge across the wider Dynamics 365 estate, including:
- Dynamics 365 Finance
- Project Operations
- Customer Engagement
- Power Platform
- Data & AI
- Stay current with new Microsoft capabilities and roadmap developments.
- Share learning through internal communities, demonstrations, and knowledge-sharing sessions.
- Contribute to a culture of innovation, experimentation, and continuous improvement.
What We're Looking For
The ideal candidate combines solid Dynamics 365 Supply Chain Management knowledge with strong customer-facing skills and a genuine desire to broaden their expertise.
We're looking for someone who can confidently demonstrate the core capabilities customers use every day while actively developing deeper knowledge across the wider Microsoft business applications landscape.
Essential Experience
You'll bring:
- Strong functional knowledge of Dynamics 365 Supply Chain Management.
- Practical experience across core SCM processes, including:
- Inventory Management
- Warehouse Management
- Procurement and Sourcing
- Product Information Management
- Order Management
- Planning and Replenishment
- The ability to discuss supply chain challenges and process improvements credibly with customers.
- Understanding of how supporting Microsoft technologies complement SCM solutions.
- Strong presentation, communication, and storytelling skills.
- Experience translating customer requirements into solution demonstrations.
- Experience working in customer-facing consulting, presales, architecture, or delivery environments.
- Strong organisational and planning capability.
- A genuine desire to broaden expertise across Dynamics 365 and Microsoft technologies.
Desirable Experience
Experience in any of the following areas would be advantageous:
- Dynamics 365 Finance.
- Dynamics 365 Project Operations.
- Dynamics 365 Customer Engagement.
- Power Platform.
- Microsoft Fabric.
- Azure Services.
- Microsoft Copilot.
- Planning Optimisation.
- Sensor Data Intelligence and IoT solutions.
- Bid support and proposal development.
- Presales demonstrations and solution validation workshops.
- Proof-of-concept and demonstration environment development.
- Manufacturing, distribution, retail, or other supply chain-intensive industries.
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Personal Attributes
We're looking for someone who is:
- Curious and eager to learn.
- Self-motivated and proactive.
- Comfortable managing priorities independently.
- Collaborative and team-oriented.
- Open to coaching and continuous improvement.
- Customer-focused and commercially aware.
- Professional, credible, and engaging.
- Adaptable in a rapidly changing technology landscape.
- Pragmatic and solutions-focused.
- Comfortable drawing on specialist expertise when required.
What Success Looks Like
In this role, success means:
- Customers experience compelling supply chain demonstrations that clearly communicate business value.
- HSO consistently showcases Dynamics 365 Supply Chain Management with confidence and credibility.
- Sales and Enterprise Architecture teams have a trusted presales specialist who strengthens customer engagements.
- A scalable catalogue of SCM demonstrations, scripts, datasets, and supporting assets is established and maintained.
- Demonstration preparation becomes faster, more repeatable, and more effective.
- Knowledge steadily expands beyond core SCM processes into the wider Dynamics 365 and Microsoft ecosystem.
- Emerging Microsoft innovations are quickly evaluated and incorporated into customer conversations where appropriate.
- HSO's differentiation and win rates are strengthened through exceptional customer engagement and demonstration quality.
Career Growth & Development
This role offers an excellent opportunity to build a broader career across Microsoft's business applications and intelligent operations ecosystem.
You'll be supported to expand your expertise across:
- Dynamics 365 Finance
- Dynamics 365 Project Operations
- Dynamics 365 Customer Engagement
- Power Platform
- Microsoft Fabric
- Copilot and AI capabilities
- Azure Services
- Data & Analytics
- Solution Architecture and Advisory
Working alongside HSO's wider Advisory, Data & AI, and Business Applications teams, you'll gain exposure to a wide range of industries, customers, and transformation initiatives.
Why Join HSO?
You'll be joining one of Microsoft's leading global partners at an exciting time of growth across Business Applications, Data, AI, and Intelligent Operations.
You'll have the opportunity to:
- Shape and influence HSO's supply chain demonstration capability.
- Work with cutting-edge Microsoft technologies.
- Help leading organisations modernise their operations and supply chains.
- Collaborate with experts across multiple Microsoft solution areas.
- Gain exposure to diverse industries and transformation programmes.
- Develop expertise beyond SCM into the wider Microsoft ecosystem.
- Access continuous learning, certification support, and professional development opportunities.
- Work in a culture that values innovation, collaboration, and continuous improvement.
Most importantly, you'll play a key role in helping customers understand how modern supply chain technology can drive resilience, efficiency, and competitive advantage, while building your own expertise within one of Microsoft's most exciting solution areas.
Ready to help organisations transform their supply chains with Dynamics 365? We'd love to hear from you.
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